warehouse / customer service

Dawn Durham

**** **** *** **

Chickamauga, GA *0707

423-***-****

***********@*****.***

Objective

My objective is to find a position with a growing company where I can contribute my experience. My work experience has allowed me flexibility of becoming proficient at such tasks as; payroll, accounting functions, invoicing, customer service, shipping, receiving, various office duties, inventory management, and supervising.

Employment History

Sample Room Supervisor

2/2002 – 10/2008 Farleys and Sathers, Chattanooga,TN

 Supervise the preparation and shipment for all shipments to Farley’s and Sather’s customers, brokers, and sales personnel.

 Review all sample request to be certain all information and approvals have been maintained.

 Contact appropriate manager with any outstanding issues.

 Inventory management.

 Maintain sufficient inventory of fresh, quality candy in the marketing support area.

 Order entry through SAP or CICS system and track via appropriate method.

 Coordinate new product sample roll outs to brokers and sales personnel.

 Maintain up to date current files.

 Work closely with outside vendors to maintain a high level of service to sales personnel, brokers, and customers.

 Maintain a clean, organized, and safe work area.

 Maintain time and attendance for all employees and temporary employees of the sample department.

 Coordinate all shipments coming into or leaving the department.

 Scheduling deliveries and pickups for the sample room.

Assistant Manager

7/2000 – 9/2001 Movie Gallery, Hixson, TN

 Perform customer service.

 Receive and process new merchandise into store inventory.

 Remove all lost, stolen, or damaged merchandise from store inventory.

 Supervise employees.

 Process new accounts.

 Inventory store merchandise.

 Accounting functions along with other various office tasks.

Receiving Manager

5/1995 – 1/1998 Kitchen & Company, Chattanooga, TN

 Receiving all merchandise into the store.

 Shipping all returns and special orders out of the store.

 Schedule loads to be dropped and picked up from the store.

 Managing merchandise on the computer and making sure it was processes correctly before going to the sales floor.

 Perform customer service.

 Assisted office manager with various duties, accounts payable, accounts receivables, payroll, and filing.

 Fill in for office manager when out.

 Handle and process all back stock.

 Process all vendor charge backs .

 Inventory management.

Education

1986-1990 Soddy Daisy high School, Soddy Daisy, TN

 High School Diploma

Other Experience

I have been successful in completing and obtaining a certificate in Microsoft Office, Word, Excel, and Power Point I.

References

Kevin Murrin 423-***-****

5502 Mountain Breeze Dr. Chattanooga, TN 37421

Scherry Conner 423-***-****

1421 North Winer Dr Soddy Daisy, TN 37379

Kelly Taylor 423-***-****

104 Dogwood Trail Chickamauga, GA 30707

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