Administrative/Medical Assistant

MARITZA RICO

**** **** **** ***** *******, IL ***32

773-***-**** ************@*****.***

Objective

Seeking an entry level position, where there is an opportunity to exhibit strengths and skills while striving for the growth and development of the organization or company.

Professional Skills

• Bilingual • Specimen Collection • Medical Terminology

• Answering Phones • EKG’s • Pharmacology

• Customer Service • Hematology • Medical Billing

• Microsoft Word and Excel • Urinalysis • Experience working with all Specialties

• Injections • ICD-9 and CPT coding • CPR and First Aid Certificate

• Phlebotomy • Lab Procedures • Inventory management

• Vaccinations • MediSoft • HIPAA and OSHA Certificate

• Vital Signs • Managing patient records (filing)

Education

11/2009-10/2010 National Latino Education

Bilingual Medical Assistant Chicago, IL

Volunteer Work

Norwegian American Hospital Chicago, IL

Bilingual Medical Assistant 09/2010- 11/2010

• Vital signs • Pregnancy Test

• Depo Injections • Pulled out Charts and filed Charts

• Specimen Collection • Answered phones, Scheduled appointments

• Urine Cultures • Filed Documents in the correct patients chart

• Assisted Doctors in Pap smears, Ultra sounds, IUD’s and GC’s • Prepped the room and cleaned after the patient was seen by the doctor

Work Experience

06/2011- Present PLS Check Cashers

CSR Chicago, IL

• I cashier and perform customer service by greeting each customer with the company’s greeting.

• I clean the station’s and keep it well organize and I clean the lobby and restock the forms that have run out.

• I perform a variety of transactions for example I cash all types of checks and money orders. I also verify them as well, I perform western unions, sell all types of bus cards

• I answer phones and help customers in any way I can answer the questions.

9/2007-5/2008 Teddy Bear Day Care 5

Teacher Aide (Floater) Chicago, IL

• Supervised and assisted children of all different ages beginning from infants to kindergarteners

• Assisted teachers and children with activities, sing-alongs, reading, and tying their shoes

• Translated for Spanish speakers when needed

• Cleaned classrooms, tables, kitchen and bathrooms, infant room, and picked-up and organized toys and games

3/2007-8/2007 Discovery Clothing Inc.

Cashier/Stock Clerk Chicago, IL

• Operated the store’s point of sale computer system in handling all types of customer transactions accurately, efficiently and in a courteous manner.

• Performed excellent customer service by greeting all customers, acknowledging every customer and assisting customers in a courteous and business like manner.

• Assisted with the replenishment of merchandise on the sales floor and maintaining the store appearance.

Answered phone calls and provided customer service over the phone.

References

Available upon request

Contact this candidate