Office Manager

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Edna, Texas ***** 361-***-****/361-***-****

******.*********@***.***

Cheryl L. Pemberton

Summary I have been associated with the medical field for over 20 years and have gained vast knowledge in all facets of medical billing for physicians and facilities.

Experience 2009–Present Detar Hospital Victoria, TX

Office Manager

2 Family Practice Physicians, Gastroenterologist and Obstetrician/Gynecologist, Cardiothoracic and

Neurosurgeon. I am currently managing the Cardiothoracic and Neurosurgeon office and have a staff of 3.

I do all surgery coding and billing, payroll and time management for staff. Maintain practice accounts

receivable, perform daily deposits and enter all charge and payment information on practice spread

sheets--daily and monthly practice spreadsheets, Order all clinical and office supplies, maintain accurate

surgery lists for physician, Verify insurance and precertification’s for all deliveries and surgeries, and

make financial arrangements with patients. Interview and hire all employees as well as do annual

evaluations and maintain mandatory staff education records.

2000–2007 Detar Healthcare System Victoria, TX

Medicare Counselor

From 2000-2002 worked as a Managed Care Counselor with job duties consisting of insurance follow-up, appeals, spread sheets, and posting of payments and contractions. Medicare Counselor for the last 3 years with duties consisting of follow-up for billed claims, correcting claims which suspend on Medicare remote system (FISS System-Mutual of Omaha). Re-billing Interventional Radiology claims, correcting late charges and credits on Medicare remote system and reporting of quarterly credit balance report to Mutual of Omaha. Assisting patients and staff with Medicare questions.

1996–2000 Tallahassee Endoscopy Center Tallahassee, FL

Patient Account Specialist

Responsible for the billing and follow-up of all types of insurance for both the facility and the physician fees. Also provided verification of all insurance and pre-certification of procedures. Responsible for providing the State of Florida Healthcare Administration with the quarterly facility reports. Posted all charges and payments for facility as well as physician fees. Did all billing and collection of all patient accounts.

1995–1996 Interim Healthcare Tallahassee, FL

Private Billing Specialist

Duties included billing and follow-up of all private insurance including Champus, Workers Compensation, Health Plan Southeast, Capital Health Plan, and Blue Cross/Blue Shield. Correct and oversee all computer patient data information. Maintain collection accounts, spread sheets, word perfect, invoice processing, monthly accounts receivables status reports for C.F.O. Oversee posting of daily cash receipts which includes patient and insurance payments and deposits.

Education 1985 Florida Dental School Jacksonville, FL

Florida Certificate of Dental Assisting