Trent Ronfeldt
Resume:
Trent Ronfeldt
***** *. ****** **. • El Mirage, AZ • Phone 623-***-****
CAREER SUMMARY
* ***** ** ********** ******* in various customer service based industry. Quick learner, with extensive experience in sales and benefits coordination.
EDUCATION
Washington High School – Graduated-1998
University of Phoenix-currently pursuing B.S.
EXPERIENCE
FEBRUARY 2008-PRESENT Matrix Absence Management Phoenix, AZ
Integrated Claims Manager
-Investigate, evaluate and determine benefit eligibility of disability claims in a timely fashion;
-develop and sustain excellent client relationships.
-Manage Short Term Disability (STD) claims according to established procedures; plan documents and state and federal guidelines.
-Act as liaison between employees, employers and medical providers.
-Ensure compliance with policy and provisions and state and federal regulations and exercise expense management through investigation, appropriate follow up, case management and claim settlements.
February 2007-December 2007
Custom Blending International Phoenix, AZ
Sales Manager
-Recruiting new customers, and ensuring exemplary service maintain business standards, and retain current customers
-Schedule and conduct sales meetings
-Ensuring all orders are filled appropriately, and delivered in a timely manor
OCTOBER 2006-FEBRUARY 2007 Westworld Phoenix, AZ
Store Manager
-Supervised 2 assistant managers, approximately 20 employees, and managed daily store operations
-Responsible for ensuring appropriate scheduling and staffing for all Special Events
-Conducted all bookkeeping and inventory control activities
SEPTEMBER 2002-OCTOBER 2006 Audio Express Phoenix, AZ
Store Sales Manager
-Supervised, hired, trained, executed performance reviews, and managed the daily activities of store employees and installers
-Responsible for driving sales and customer service
-Conducted all bookkeeping and inventory control activities
MICROSOFT
Well-versed in Microsoft Excel, Microsoft Word and Microsoft Outlook
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