Sales Representative Customer Service

SANCIERA S. EZELL

**** *.**** ******

MILWAUKEE, WISCONSIN, 53216

(414) -419-1502

*************@*****.***

OBJECTIVE:

To obtain a position in which I can utilize my skills to improve customer satisfaction.

EMPLOYMENT:

• Mitchell International Airport- Alterra Coffee May 3, 2011 - Current

SSP AMERICA Milwaukee, Wisconsin

I am currently working as a cashier/Barista.

• Macy’s November 2010 - December 2010

Milwaukee, Wisconsin

My responsibilities as part of the Over-Night Replenishment team included, the support and delivery of Macy’s merchandise to various departments and replenishing on the selling floor. Constructing sales promotion displays and the use of organizational strategies, also became part of my job.

• Vino Cappuccino September 2010-March 2011

Brookfield, Wisconsin

I was responsible for the barista position, preparing coffee drinks and answering phones. I also served as a Host, taking orders and bussing tables

• Divine Divisions August 2010 – October 2010

Brookfield, Wisconsin

My job title was Entry-Level Marketing/sales Representative. As a sales Representative, I was responsible for setting up displays in Sam’s Club locations and introducing products using cost-effective marketing campaigns and different advertising strategies.

• Pick N Save Mega Foods March 3, 2007- July 1, 2008

Milwaukee, Wisconsin

My responsibility included checking out customers in a respectable manner, bagging groceries, retrieving carts and cleaning duties.

• MPL-Central Library June 18, 2007- August 10, 2007

Milwaukee, Wisconsin

My responsibilities included faxing papers to church organizations and data entry through Excel by creating a phone book for the library administration department. I performed various duties in the Humanities department, organizing railroad maps. I also did display work and organization of children programs.

EDUCATION:

• Milwaukee Area Technical College August 26, 2009-December 21, 2011

Milwaukee, Wisconsin

I graduated with my Associates Degree of Applied science, in Criminal Justice.

SKILLS:

• Data Entry/ Clerical work

• Cashier/ Money handling

• Organization

• Microsoft Excel

• Barista

• Marketing/Sales

• Customer Service

• Key holder

• Food Preparation

• Good Telephone Etiquette

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