Customer Service Sales

Personal Details

Name: Pardeep Kaur

Address: ** – 36 74th Street East Elmhurst, NY 11370

Telephone: 718-***-****(H) 347-***-**** (M)

E-mail: *******@***.***

Education

Date: 2009

Course: Bachelor in Accounting

Institute: Queens College, NY

Date: 2006

Course: Associate Degree in Joint Accounting

Institute: LaGuardia Community College, NY

Date: 2003

Course: 12th Standard

Institute: Long Island City High School

Professional Experience

Company: Queens College

Employment Period: January 2009 – May 2009

Position: CUNY Office Assistant (Work Study)

Responsibilities:

Assisted students by responding to questions, provided information regarding the degree

Complete essential administrative tasks such as completing special mailing projects and faxing.

Performed clerical duties such as mail sorting, photocopying, filing, and light typing and customer service.

Photocopying correspondence and documents.

Assisted students and faculty

Company: Bed Bath and Beyond, NY (USA)

Employment Period: June 2007 – January 2009

Position: Customer Service Representative

Responsibilities:

Provided customer service to increase customer satisfaction and drive up sales

Cheerfully welcomed every customer into the store or onto the sales floor

Quickly searched stock rooms, vendor lists, and /or phoned local

Stores for merchandise availability

Scanned all the sales items such as returned items and sales items

Carefully inspected merchandise before sales and returns were processed

Detailed merchandise special order forms with price, delivery time/method,

And return/exchange policy

Company: Modell’s Retail Store, NY (USA)

Employment Period: April 2004 – December 2005

Position: Cashier

Responsibilities:

Cheerfully welcomed every customer into the store or onto the sales floor

Scanned the merchandise

Checked all the transactions

Answered phone calls

Accurately communicated employer policies,

Product benefits to customers during each register transaction

Computer Skills

Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Microsoft Windows XP

Referees

1. Angela Hernandez-Spano (Supervisor)

Queens College

65-30 Kissena Blvd

Flushing, New York 11367

Phone 718-***-****

2. Judy (Manager)

Bed Bath and Beyond, NY

72-15 25th Avenue

East Elmhurst, NY 11370

Phone 718-***-****

3. Francine Spsurin (Manager)

Modell’s 30-50 77th Street

Jackson Heights, NY 11370

Phone 718-***-****

Contact this candidate