Chudy Uchegbu, LNFA
**** ***** **. ********, *****
Main: 214-***-****
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Professional Experience
STEBBINS FIVE COMPANIES Dallas, TX February 2010 – November 2010
Campus Supervisor – Brentwood Healthcare
• Responsible for the weekend operations of two (120 bed each) dually certified long term care facilities and one (120 bed) dually certified Alzheimer/ Dementia secure unit facility.
• Provided guidance and leadership, interpret and promote Brentwood philosophy and value to over 100 weekend staff.
• Exposed to two state annual surveys and over a dozen complaint investigations by the state.
• Responsible for weekend marketing tours of the campus to prospect families.
• Participated in facility’s financial review meetings
• Monitored the remodeling project of the facilities and in-serviced staffs on new structural changes.
• Investigated numerous reportable complaint, abuse, neglect, and theft allegations, none of which resulted in deficiency citations.
• Excellent communication skills that aided in deflating issues with staff, residents and families.
• Excellent understanding of both federal and state regulations as related to Long Term Care facilities.
PACTIV CORPORATION Temple, Texas June 2007 – August 2009
Production Unit Manager
• Responsible for the daily operations of a Fortune Five-hundred consumer product manufacturing facility.
• Hired, evaluated, counseled, and terminated production supervisors, technicians, mechanics and operators.
• Supervised the installation of 13 new start-up machines and the introduction of new product-line.
• Implemented continuous improvement initiatives that helped reduced extrusion annual waste by $300K.
• Improved changeover efficiency from 65% to 87%
• Improved weekly defects from over 1,000 products to less than 300
• Decreased monthly idle time from 50 hours to less than 8 hours
TEXAS INSTRUMENTS Dallas, Texas February 2004 – April 2007
Manufacturing Team Leader
• Managed multiple, complex tasks and dealt easily with pressure on a day in, day out basis
• Managed relationships with internal customers, suppliers, colleagues and support sections to achieve production goals and targets
• Used highly delicate gaseous and liquid chemical mixtures for wafer fabricating process
• Safely performed wafer etching and striping in an acidic chemical mixture
• Reviewed production section requirements and delegated resources as needed
ALLIANCE DATA SYSTEMS Dallas, Texas December 2002 – February 2005
Customer Service Representative
• Utilized proprietary software to remotely troubleshoot and diagnose customers’ equipment failures
• Processed payment transactions
• Resolved escalated calls with irate customers
Education
Walden University Minneapolis, Minnesota
MBA: Health Care Management
November 2011
DeVry University, Irving, Texas
Bachelor of Science in Technical Management
G.P.A – 3.3
Richland College, Dallas, Texas
Associate in Applied Sciences
Major: Computer Information Technology
G.P.A – 3.5
Skills
• Texas Licensed Nursing Facility Administrator, LNFA
• Strong computer skills, excellent working knowledge of MS Word, Excel, PowerPoint, Outlook, Access, Lotus Note, SAP, PeopleSoft, Cognos, CMMS, Citrix, and LTC WINS
• Very strong leadership skills and background
• Advanced A3 problem solving skills
• Good business presentation skills
• Out of the box thinker, self-starter, good listener, and great motivator that requires little or no direction to accomplish goals
• Strong knowledge of lean continuous improvement techniques (TQM, Why- Analysis, kaizen events, fishbone, PCDA)
• Experienced dealing with difficult or dissatisfied residents and family members
• Strong knowledge of Medicaid and Medicare regulatory requirements for SNF