Auditor - Administration - Accounting

KATHLEEN DIGREGORIO - ************@*****.*** - 562-***-****

SUMMARY

Versatile professional with auditing, administrative and accounting experience who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Strong interpersonal skills, experienced in client contact and issue resolution.

•Advanced experience in Microsoft Office 2010 programs – Word, Excel, Access, PowerPoint, Visio and Outlook. Experience with AS 400 Mainframe, mobile inventory scanner and propriety software.

•Effective writing and verbal communication skills – experience in documenting workflow processes, training procedures, writing letters, proposals and creating development materials for client distribution.

•Experienced in relational database and spreadsheet design, data importing/exporting, data scrubbing and report presentations.

WORK EXPERIENCE

Auditor - August 2005 – June 2012

Western Growers Assurance Trust – Pinnacle Claims Management, Inc. | Irvine, CA

•Conduct eligibility and reinsurance audits in accord with HIPPA – identifying potential risks and ineligible enrollees and claims for recovery.

•Educate full-funded clients on enrollment eligibility, termination and COBRA policies.

•Developed Dependent Audit Process – researched required documents by state; created letters, audit timelines and proposals for self-funded clients.

•Administration Manuals for new clients and current subscribers – researched, wrote, formatted tables, charts and edited text and workflow charts.

•Created quality control process for Eligibility and COBRA Specialists. Monthly – yearly statistical reports for annual audit and senior management.

Office Manager - December 2004 - May 2005

Elotek Systems | San Clemente, CA

•Administrative assistant to owner and supervise daily work of data entry and accounting clerk.

•Plan trade shows and sales meetings; make travel arrangements, and contract vendors for office supplies and equipment, cell phone and Internet services.

•Commission calculation and account reconciliation for two principal suppliers.

Auditor - November 2002 - February 2004

Primus Wholesale Auto Flooring - Ford Motor Credit | Irvine, CA

•Conducted onsite flooring audits at auto dealerships in Southern California metro areas - physical audit with mobile inventory scanner, review finance and DMV records, collect payments, write and submit daily audit results in accord with Ford Audit Policies and Procedures (SOX).

•Assessment reports - observations made during onsite audits for branch management of at-risk dealerships - security and condition of floored inventory, quality and availability of financial and DMV records, cooperation of dealership management with audit, physical condition of dealership and trends in irregular practices counter to Ford Audit Policies and Procedures.

•Assisted in fraud and forensic investigation at seized dealerships.

Administrative Assistant - June 1999 - March 2002

Mueller International | Irvine, CA

•Administrative assistant to VP of Client Development. Track department projects; take meeting minutes and record deliverables on department calendar.

•Data scrubbing clients’ data bases prior to marketing mailings.

•Supervise and train two lead assistants – formatting and distribution of sales leads in Word (80 -100 per day) and collateral fulfillment materials for current and prospective clients.

Analyst - Leasing Department - October 1994 - May 1999

IKON Office Solutions | Irvine, CA

•Commission and bonus calculations for office equipment, supplies and service contracts.

•Created an end-of-lease tracking system in Access and Excel for equipment, service and

supply contracts to track potential market share gain/loss of Sales and Service Departments for monthly presentation of market share gain/loss to Senior Management.

•Process consumer feedback and deliver presentations to senior and sales management of clients' experiences with quality of service for equipment and supply sales.

Senior Audit Clerk – June 1990 – April 1994

Kraft General Foods | Orange, CA

•Supervise and train six A/R Clerks in completing audits for 110+ national food brokers for Budget Gourmet and Birdseye for recovery of funds for unearned discounts, BOGO and slotting incentives.

•Project manage and coordinate audit schedules and preparations required to conduct annual onsite and quarterly phone audits of 110+ national food brokers.

•General ledger entries, month and year-end account reconciliations for accounts receivables.

EDUCATION

Associates of Art – Paralegal

Rio Hondo Community College, Whittier, CA

Business Management – two courses to completion

University of Phoenix, Fountain Valley, CA

NALA - Paralegal and Legal Assistant Association

Paralegal continuing education – 2011-2012 – Alternative Dispute Resolution, Legal Written Communication, and Real Estate Law.

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