Administrative Assistant/Office Manager/Call Center Manager

Objective

Seeking full-time employment within a company where I can utilize my background in development, leadership, marketing, communication, sales, various computer applications, and ability to work independently as well as dependently.

Experience

Texas State University Advancement- San Marcos, TX July 2009-Present

Call Center Manager

• Manage up to 35 student callers fundraising for Texas State organizations.

• Prepare scripts for callers along with thank you letters and solicitation pieces.

• Manage and coordinate Texas State’s first student giving campaign.

• Fundraised over $300,000 for Texas State University.

Texas Roadhouse-San Marcos, TX April 2008-April 2009

Waitress/Door Coordinator

• Provided excellent customer service to all guests.

• Became the hostess manager within three months of employment.

• Managed up to 20 hostesses while providing a legendary atmosphere and experience for our guests.

Texas State University Advancement- San Marcos, TX October 2006-May 2008

Data Entry Technician/Phonathon Caller

• Raised over $14,000 in donations from parents, alumni, and friends of Texas State University.

• Utilize donor tracking software.

• Assisted my superior after normal operation hours.

Education

Texas State University-San Marcos, TX August 2009

Bachelor of Business Administration major in Marketing

Relevant coursework consists of classes geared toward multiple aspects of marketing, not limited to but including, direct marketing, selling, and managing. Throughout my educational experience my punctuality in relation to group projects and their deadlines never faltered.

Summary of Qualifications

• Works well in high stress situations and under the pressure of deadlines.

• Exemplary people and communication skills as a superior and a subordinate.

• Experience using a variety of computer applications to include: Pages, iWork, Microsoft Word, Excel, PowerPoint, Millennium, and Constant Contact

References Available Upon Request

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