Customer Service Sales

LaToya Hodge

**** **** ***** *****

Dallas, TX **216

214-***-****(mobile)

214-***-****(hm)

*******@*****.***

PROFILE SUMMARY

Trusted and detailed oriented customer service and data entry individual with strengths in managing inbound/outbound telephone service calls. Excel in managing multiple projects concurrently with strong detail, problem-solving and follow-through capabilities. Demonstrated ability to manage inventory and cash balancing. Has expertise in internet and phone sales. Viewed by customers as a trustworthy individual, that exemplifies the best interest of the company and its customers.

• MS Windows(Word, Excel, Access, Office)

• Customer Account Management

• 10-key by touch

• Switchboard

• Infinity

EXPERIENCE

10/09-10/11 Michaels Arts & Crafts-Sales Associate Dallas, TX

• Sales floor restock

• Customer Sales

• inventory control

10/08-05/09 Wendy’s Restaurant Crew Member Dallas, TX

• Maintenance

• Cash Handling

• Inventory

09/06-12/06 Michaels Arts & Craft- Cashier Dallas, TX

• Cash handling

• Inventory

• Display management

11/03-08/06 Girling Healthcare- Personal Care Attendant Dallas, TX

• In-home patient care

• Laundry control

• Food preparation

EDUCATION Dallas Can Academy Dallas, TX

Diploma 1999

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