Sales Manager

IMRI BROWN

*** **** *********, ***. *** Chicago, Illinois 60616 C 312-***-**** ****.*****@*****.***

SUMMARY

A goal-oriented and motivated sales professional with a solid background in business development, account management, sales planning, technical sales, commissioned sales in a quota driven environment, relationship management, project management. Utilizes exceptional written and verbal presentation skills along with strong focus on integrity to instill trust in clients. A hardworking and dependable team player who closes and maintains large revenue streams. Facilitates improved communication and innovative thinking within company, implementing cohesive group strategies. A results-driven problem solver who maximizes profits and builds productive business relationships.

EXPERIENCE

SXC HEALTH SOLUTIONS, INC., Lisle, Illinois, Account Manager, 2010-2011

Developed and maintained relationships with key decision makers both internally and externally. Supported the business and technical needs of SXC national client base. Sold additional programs to retained client base. Facilitated client issue resolution to maintain and improve client satisfaction. Served as advocate for client.

Provided positive alternatives to complex issues and managed client expectations.

Act as liaison between external clients and internal departments to resolve intricate issues.

Decided programs to sell based on various evaluations.

Identified opportunities to sell additional services.

Assisted with meeting client and company financial/operational objectives.

WALGREENS HEALTH INITIATIVES, Deerfield, Illinois, Account Manager, 2007-2009

Developed and maintained relationships with key decision makers. Sold additional programs to retained client base. Served as advocate for client. Held responsibility for retaining national book of business through renewal negotiations and excellent service. Directed the client plan and retained $30,000,000 book of business. Met retention goals by retaining at least 90% of client base, and achieved a bonus.

Initiated work smarter account executives (AE) meetings, forming brainstorming sessions for AE’s to voice opinions and make suggestions. Discussed results of meetings with management to resolve issues and promote changes.

Maximized revenues and profits by selling company rate/appropriate programs as well as using strategic plan management and consultative selling skills.

Identified opportunities for revenue growth and client/employee engagement.

Earned Bonus 2007-2009.

Provided auto-industry supplier competitive rates/programs through analysis of utilization data and current programs, comparing to competition. Won renewal of client, earning agreement to three year contract.

Increased revenues by selling additional products and services.

Enacted strategic plan management, analyzing reports/benefit trends and documenting results.

Decided programs to sell based on various evaluations.

Spearheaded client and company financial/operational objectives.

HUB INTERNATIONAL MIDWEST LIMITED, Chicago, Illinois, Account Executive, 2006-2007

Developed new business through cold calling and networking activities. Created strategic business plans to achieve maximum sales volume consistent with individuals and agency objectives. Presented company value proposition to key decision makers. Earned commission in a quota driven environment. Identified, developed, and qualified new prospects. Qualified and managed leads generated by the Company.

Drove sale of 50 life Marketing company through RFP marketing of multiple lines of coverage.

Earned commission in 2007.

Gathered underwriting data for new and renewal business. Prepared marketing submissions for new business.

Prepared and presented proposals to prospects and clients. Closed sale.

Coordinated ongoing service for accounts with Account Management Team. Worked with Account Manager to design and maintain appropriate insurance programs for existing accounts.

Assumed ultimate responsibility for retaining existing accounts.

Tracked and reported sales success including activity, sales and pipeline.

GALLAGHER BENEFITS SERVICES, INC., Itasca, Illinois, Associate-Client Development, 2004-2005

Communicated and networked with prospective clients to generate revenue. Served as benefits producer. Created strategic business plans to achieve maximum sales volume consistent with individuals and agency objectives. Earned commission and bonus in a quota driven environment. Sold group medical and ancillary benefits to school districts. Developed and cultivated relationships with key decision makers.

Drove multiple sales of Benefit Cooperative plans to school districts.

Earned commission in 2005

Presented value proposition to insurance committees and C-Level prospects.

Tracked and reported sales success including activity, sales and pipeline.

GALLAGHER BENEFITS SERVICES, INC., Itasca, Illinois, Benefits Consultant, 2003-2004

Constructed and preserved relationships with key internal/external decision makers. Managed multiple projects such as the renewal process, negotiating with vendors, analyzing data, and presenting information to client. Utilized consultative selling skills to identify client needs. Drafted reports and client communications to benefit strategy. Summarized benefit plan provisions. Managed $500,000 book of business in company’s public sector, consisting mostly of school districts.

Summarized benefit plan provisions.

Identified opportunities to increase revenue by up selling additional lines of coverage.

Directed service issues for book of business.

Attended open enrollment meetings as client added/changed plans.

AETNA U.S. HEALTHCARE, Chicago, Illinois, Account Manager, 1997-2002

Spearheaded renewal process, acting as an advocate for the client to internal partners and selling additional lines of coverage. Earned commission and bonus in a quota driven environment. Built and sustained relationships with key internal/external decision makers. Worked closely with internal departments, such as billing, underwriting, and eligibility. Facilitated installation of additional plans. Coordinated and conducted open enrollment meetings to present plan benefits to client members.

Achieved highest retention rate of client base in 1999 and 2000 with 96%.

Earned commission and bonus 1998 thru 2002.

Oversaw $1,100,000 book of business.

Tracked and reported sales success including activity, sales and pipeline.

COMPUTER SKILLS

Microsoft Office Suite

EDUCATION

University of Wisconsin-Madison

Bachelors Degree - Microbiology

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