Customer Service Medical Assistant

Location:

Posted:

December 07, 2011

Tiera Jones

Holly Hill, FL 32117

Email: ********@*****.***

QUALIFICATIONS:

• Certified Medical Assistant by AAMA

• CPR/BLS certified

• Ability to multitask and remain professional in stressful situation

• Strong customer service background

• Computer literate

• Knowledge of medical terminology

EXPERIENCE:

11/08-06/11 Omnicare Pharmacy Daytona Beach, FL

Billing Representative

• Entered patient data accurately into billing system

• Provided customer service to patients

• Verified insurance information and processed claims

• Worked with insurance companies and providers to ensure claim submitted were paid

• Initiated collection procedures to get outstanding balances paid

• Managed multi line phones

• Responded to correspondence via fax, mail, or email

09/08-11/08 Cardiology Physicians Ormond Beach, FL

Medical Assistant (Temporary Position)

• Prepped patient rooms

• Checked patients in and took vital signs

• Performed EKGs and hooked up holter monitors

• Filed and retrieved patient medical charts and electronic health records

• Assisted physicians with procedures

• Performed faxing, photocopying, and filing duties

08/06-02/07 Citibank Jacksonville, FL

Customer Service and Sales representative

• Provided customer service to cardholders and merchants

• Processed applications for prospective customers

• Proactively sold products to customers

EDUCATION:

November 2008 Keiser University Medical Assistant Certificate Daytona Beach, FL

May 2002 Atlantic High School High School Diploma Port Orange, FL