SHARON IRELAN
Tallhassee, FL 32310
email: *******@*****.***
EDUCATION
University of the Rockies
Masters in Psychology major in Mediation online graduation date 2012
DeVry University Columbus, OH
Bachelor of Science in Technical Management Graduate 06/09
Concentration: Human Resources Managment
Ivy Tech State College Lafayette, IN
Associate of Computer Information Systems Graduate 1996
HUMAN RESOURCE/BUSINESS SKILLS
Principles of Management
Customer Relations
Project Management
Employment Law
Motivation & Leadership
Human Resource Management
Labor Relations
Strategic Staffing
Human Resource Information Systems
Training & Development
Compensation & Benefits
Office Management
TECHNICAL SKILLS
Data Entry
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Lotus Notes
Outlook
SAS Programming
AS400 Mainframe
EMPLOYMENT EXPERIENCE
Wal-Mart Monticello, IN 09/08-Present
Sales Associate
Customer service; helping customers find product, as well as answering questions
Stocking Merchandise; bring merchandise from the back-stocked items to shelves
Return items out of place or that have been returned (still working and non used) back onto the appropriate shelves
Leon County Schools
Tallahassee FL
Instructional Aide 01-2011 Present
Education for Preschool children
TruGreen Chemlawn Tallahassee, FL 12/07-07/08
Office Manager
Data entry of technicians production, cancels, and new sales
New orders taken, updated customer database
Spreadsheets using Excel exported from database information for telemarketers
Entered orders from all sources, entered new sales, service calls
Weekly billing
Capital Avionics Tallahassee, FL 01/07-07/07
Shipping and Receiving Clerk
Updated all manuals per FCC regulations
Wheaton Van Lines Indianapolis, IN 12/05-08/06
Military Move Manager
Coordinated and distributed incoming military move offers
Assured receipt of Government Bill Of Lading forms by agents
Conveyed information between military bases and agents via inbound/outbound calls
Monitored and tracked international shipments military base evaluation scores
Utilized Excel, the AS400 mainframe, and Lotus Notes in the performance of my duties
Fed Ex Trade Networks Indianapolis, IN 11/04-03/05
Customs Brokerage House Administrative Assistant
Bank One Mortgage Indianapolis, IN 02/97-06/03
Information Analyst II
Created a program in SAS programming for paying incentives to brokers’ adhoc as needed
Updated and authored programs for quarterly, monthly, and yearly program changes