Customer Service Sales

Megan Clark

512-***-****

**********@*****.***

EDUCATION

Saint Joseph’s College of Maine Standish, ME

Bachelor of Business Administration Current

COURSES

Principles of Management, Principles of Advertising, Business Management, and Business Computer Applications

WORK EXPERIENCE

Executive Assistant Austin, TX

LDF Bedding August 2011 – Current

• Managed accounts for over 30 locations, over $200,000 in revenue per month

• Processed and tracked orders, payments, and account updates for dealers with multiple vendors

• Maintained company records using QuickBooks

• Gained valuable customer service and problem solving skills through dealer and vendor interaction

• Contributed to the launching of new product lines

• Assisted in recruiting and training of new dealers

• Created a record keeping system including inventory tracking, expense reports, account tracking, and weekly stats logs

Sales Representative Austin, TX

Local Discount Furniture November 2011 - Current

• Utilized excellent customer service skills to generate a high level of referrals

• Maintained an organized showroom and tracked inventory and sales

• Booked sales appointments

• Tracked inventory and sales

• Created and published ads

Admin Representative Austin, TX

NCC Furniture March 2007 - July 2008

• In charge of processing orders and contracting freight companies

• Handled customer complaints, damages, and warranty issues

• Created and maintained a color-coded filing system for record keeping purposes

• Assisted the CEO and CFO in preparing for meetings, and developing sales promotions and advertisements

• Managed vendor accounts

SKILLS

Program Development: Created and Implemented a Record Keeping System for small business owners

Analytical Skills: Seven years of experience in customer service interacting with customers, vendors, and partners

Account Management: Managed accounts for clients and vendors from $1,000 up to $50,000

Business Overview in Planning: Budgeting and executing advertisements and promotions

Team Building: Worked with multiple divisions nationwide in developing networking programs

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