Customer Service Representative

Neelam Soni

***********@*****.***

Contact 260-***-****

Personal Information

I am a friendly, loyal,Quick learner and clearly dedicated individual who has an ambition to succeed in any given environment.I love to learn, and am always up to a challenge whatever the situation.I get along well with others, whilst also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Experience

Unit Leader (Apr 2011-Present)

Avon Products, Inc

Job profile included

• Taking orders from local customers and suggesting them best products when required

• Placing customer orders online and tracking their progress

• Delivering orders as soon as they are received

• Processing customer returns

• Organizing and managing transactions in MS-Excel spreadsheets

• Working aggressively to achieve campaign targets

• Expanding representative network

Professional Qualifications

• Diploma in Export Documentation and Procedure from Small Scale Industries, Jaipur: 2004 (http://sisijaipur.gov.in)

• Diploma in Fashion Designing from Arena Multimedia, Jaipur: 1999 (http://www.arena-multimedia.com)

• Diploma in Computer Aided Illustration from Edit System Pvt. Ltd., Jaipur: 1997 (http://www.editinstitute.com)

• Bachelor’s Degree in Garment Production & Export Management from Rajasthan University: 1993 – 1996 (http://sssihl.edu.in)

Skills & Expertise

Technical Skills: Microsoft Office, Coral Draw, Adobe Photoshop, Adobe Illustrator

Neelam Soni

Contact this candidate