Customer Service Sales

Emilda Bouquette

*** ** *** ******

Hallandale FL 33009

954-***-****

**.*********.******@*****.***

Objective

A position that can benefit from my strong previous experiences in customer service/Data Entry

Summary Of Qualifications

1. Focused with solid employee acumen.

2. Well rounded, flexible team player, and has the ability to learn quickly.

3. Able to work independently with minimum to no supervision.

4. Able to multi-task

5. Communicate effectively when dealing with people of diverse interest and levels of authority.

*Office Skills Advanced in MS word, Excel, Power Point, Windows Vista. Type 45 wpm)

Experience

Caribbean Cruise Lines (call center)-05/2008-12/2011

Clerical Administrative, Ft. Lauderdale, FL

Working in a fast pace call center environment with little supervision

Working on personal computer doing data entry and recording all sales in spreadsheets

Organizing faxes, sending e-mails and answering customer service phone calls

Running deal sheets from sales offices to verification Reps

Comcast Cable (call center)-04/2007-05/2008

Customer Account Exec. , Miramar, FL

Ensuring customer service while record keeping of customer accts

Promoting services and products to meet monthly sales goals

Working on multi-line phone system with dispatch, setting appointments for installations, upgrades and trouble calls

Education

High School Diploma 2007

AA Degree Civil Engineering in process

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References Available Upon Request

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