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Sacramento, CA, 95838
October 13, 2008

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*** ****** ******

Sacramento, CA *****

Miriam Knight

Objective To obtain a position as a Patient/Treatment Coordinator, Back Office Coordinator, or Receptionist

Experience 04/01-4/06 Access Dental Centers Sacramento, CA

Receptionist, Back Office Coordinator, Treatment Coordinator, Schedule Coordinator, Trainer

Phones, filing, patient check in, scheduling for multi doctors, Supply ordering, supervised 9 assistants, x-ray tech, and sterilization tech. coordinate 5 schedules, 4 doctors and 75 patients a day. Pulled charts coordinate treatment with schedule, review charts, financial arrangements, lab cases, call center schedule coordinator for 13 dental offices with minimum of 3 doctor schedules per office. Reviewed all schedules, call authorizations for added production. Rescheduled patients if necessary. Trained new schedulers. Created training protocol data telesis call center. Trained a team of 10 people to schedule GMC department.

06/00-10/00 Western Dental Sacramento, CA

Insurance Biller

Indemnity and Private Insurance billing

Specializing in Medi-Cal billing

02/00-06/00 UCDMC(UCSB) Sacramento, CA

Insurance Auditor

Reviewed and audited insurance claims

Called insurance companies for collection

11/97-4/98 Amerident Dental Reno,NV

Schedule Coordinator

Data Entry, answered phone, filing, insurance billing, scheduling, insurance benefits of HMO & PPO

8/93-10/96 Yolo Dental Practice Woodland, CA

Receptionist/Dental Assistant

Scheduling, insurance billing (HMO, PPO, Medi-Cal), phones, filing, data entry, assisting the Doctor with various tasks, x-ray

Education 1991-1992 Dental Assisting Program, Diploma Sacramento, CA

1990-1991 Sacramento City College Sacramento, CA

1986-1989 Mesa Verde High School, Diploma Sacramento, CA

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