RAQUEL PORTER
******.*******@*****.***
Cell: 310-***-****
STRENGTHS:
Highly self-motivated, exceptionally well-organized and extremely conscientious. Loyal, professional and possesses an outstanding work ethic. Trusted with extremely confidential matters, meticulous attention to detail, and able to anticipate needs. Works competently with minimal supervision, able to juggle multiple tasks efficiently and meet deadlines effectively, and able to work in high-pressure environments.
EXPERIENCE:
ACE USA Insurance Company 12/03 – Present
ACE’s businesses in the U.S. offer a wide range of insurance products and services for businesses and individuals. Consistently rated among the highest for financial strength from the industry’s principal rating agencies, ACE is able to meet the insurance needs of its clients.
Underwriting Assistant
• Support the Vice President, Assistant Vice President and four Underwriters for the Errors and Omissions Division
• Process endorsements and forms used in policy construction
• Prepare and distribute at the direction of the Underwriter, quotation, binder letters and policies
• Maintain services standards with a timely response to broker requests and receipt of underwriting information
• Follow up with underwriters and brokers on outstanding binder subjectivities for policy issuance
• Process company inquiries and loss runs for renewal submissions
• Handle new producer appointments and process Broker of Record Letters
Chartis Group formerly American International Group, Inc. 03/00 – 12/03
A Global Leader in Commercial and Personal Lines Insurance Solutions
Administrative Assistant
• Supported the Vice President and five Underwriters for the Environmental Division
• Answered phones for Manager and Underwriters
• Handled clearance of new submissions for Underwriters
• Maintained service standards with a timely response to broker requests and receipt of underwriting information
• Followed up with underwriters and brokers on outstanding subjectivity information for policy issuance
• Processed Broker of Record letters for Underwriters
EDUCATION:
Santa Monica College – AA Degree in General Education
Cal State University Long Beach – Journalism
SKILLS:
Microsoft Word, Excel, PowerPoint and Outlook
REFERENCES:
Furnished upon request