Customer Service Manager

Devenetain E Magee

*** ****** ****** **** *****

COVINGTON, LA 70433 US

Phone: 985-***-****

Alt Phone: 985-***-****

***************@***.***

Objective

A position in management

Ability Summary

Substantial experience and outstanding skills in customer service with over ten years in cashier experience and over five in management. Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients. Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.

Employment History

Private Sitter Kimberly and Scott Mobley Covington, LA

10-1-2011- 02-1-2012 Private Sitter

Duties included caring for the children, driving them to and from after-school activities, church, etc. Staying over at night due to employers job travels. Cooking and preparing meals.

Housekeeping Attendant

01/2011 – 10/2011 Valueplace

Hammond, LA

Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Occasionally checking in guest, provided customer service

Care Taker

11/2007 - 08/2010 Jim and Debbie Hill 985-***-**** Covington, LA

Provided family with emotional support , as well as cooking, cleaning, paying bills , scheduling and transportation to and from appts. Perform a variety of duties as requested by client

Receptionist Telephone Operator

12/2008 - 12/2009 Pontchartrain Health Care Center 985-***-**** Mandeville, LA

Answer questions from employees or public, Arrange teleconference calls, Distribute correspondence or mail, Examine files or documents, Greet customers, guests, visitors, or passengers, Maintain appointment calendar, Provide clerical assistance, Use telephone communication techniques, Use computers to enter, access or retrieve data and Use oral or written communication techniques

Store Manager

01/2006 - 04/2008 Warehouse Market Mandeville, LA

Plan, direct, or coordinate operations, Formulate policies, Manage daily operations, Develop marketing strategy, Develop staffing plan, Hire, discharge, transfer, or promote workers, Plan and direct activities such, Analyze financial data, Analyze sales activities or trends, Analyze operational or management reports and Evaluate performance of employees

Cashier

03/2002 - 02/2004 BLOSSOM OIL ESTATES SHELL Covington, LA

Provide Customer Service, Receive and disburse money, Answer customers' questions, Compute and record totals of transactions, Maintain clean and orderly checkout area, Balance cash register, Sell products or services, Price merchandise, Provide Customer Service, Operate a cash register, Answer customer questions, Greet customers, Resolve customer complaints and Price merchandise

Assistant Manager

10/1994 - 09/1998 Duval's Truck Stop Bogalusa, LA

Answer customer or public inquiries, Assign work to staff or employees, Recruit, interview and select applicants, Resolve customer or public complaints, Schedule employee work hours, Use computers to enter, access or retrieve data, Maintain records, reports, or files, Prepare financial reports and Evaluate performance of employees

Store Manager

12/1993 - 12/1995 Roys Tire Service 601-***-**** Poplarville, MS

Answer customer or public inquiries, Assign work to staff or employees, Recruit, interview and select applicants, Resolve customer or public complaints, Schedule employee work hours, Use computers to enter, access or retrieve data, Maintain records, reports, or files, Evaluate performance of employees and Prepare financial reports

Education and Trainings

Completion Date Issuing Institution Qualification Course of Study

05/1986 VARNADO HIGH SCHOOL High School Diploma General High School Curriculum

Additional Information

I HAVE A HIGH TOLERENCE FOR PERFORMANCE, WILLING TO GET THE JOB DONE AT ALL COST, EXPECT TO EXCEED ALL SALES REQUIRED FOR JOB. WONDERFUL COMMUNICATION WITH ALL TYPES OF DIVERSE PUBLIC.

References Available on Request

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