Smruti Patel
** ********** ***. **********, ** **003
*********@*****.***
Objective
Seeking a full time position in accounting/finance/business management/marketing to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Education
The Pennsylvania State University, University Park, PA
Bachelor of Science, Management, May 2010
o Related Courses: Analyzing Business and Industry, Management and Organization, Accounting, Finance, Marketing.
Work Experience
J and L Marketing Inc. Louisville, KY
Promotions Coordinator April 2010 - Present
• Increased sales by $1 million by bringing 50 extra customers every weekend due to our marketing schemes.
• Traveled to over 20 states and coordinated marketing campaigns for over a 100 dealerships.
• Administered the events for the eastern region from CT to VA, for the projects MINI Rock the Rivals and Mercedes Summer Event, where for each project increased sales by 50-75% each event.
• Build relationships with the dealership to ensure repeated business.
• Encouraged over 100 dealerships to be part of the company’s social media group on Facebook.
Kaushik Patel's Accounting Office Lyndhurst, NJ
Accounting Assistant January 2012 – April 2012
• Compiled and analyzed financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions for over 1000 clients.
• Handled accounts of business clients that varied from a few thousands up to $3 million.
• Experienced in handling CS Accounting systems, such as Accounting CS, FileCabinet CS, UltraTax CS, and Product CS.
Knights Inn Altoona, PA
Manager June 2005 - April 2010
• Handled over 50 financial transactions, balance drawer, and perform closing duties of the financial operation a day.
• Ensured that all 15 employees are trained for their positions to maximize service, production and efficiency along with conducting employee performance evaluations as prescribed, control staffing.
• Build rapport and relationships with customers to ensure repeat business.
• Interact with customers via phone and coordinate room reservations using IPTU system and email confirmation numbers to them.
• Handled front organization for 3-star hotel with the 140 rooms and average use of 80 percent.
• Facilitate guests’ check-in procedures and respond to their inquiries.
• Resolve customers’ complaints using effective conflict resolution skills.
• Coordinate courtesy calls 10 minutes prior to check-in and wake-up calls for guests.
Languages
• English (fluent), Spanish (intermediate), Italian (basic), Gujarati (fluent), and Hindi (fluent)
Activities and Awards
• Model for Mignon (NY), Pennsylvania’s Perfect Miss 2010 and Top 17 at America’s Perfect Miss 2010, and the reigning Miss Pennsylvania US International 2011.
• Relay for Life, Arthritis Foundation, and March of Dimes