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Customer Service Accounting

Location:
Marietta, GA, 30064
Posted:
July 26, 2012

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Resume:

Education

Keller Graduate School of Management, Prospective Masters of Accounting and Finance; CPA Candidate Atlanta, GA - December, 2012

Colorado Technical University Bachelors of Accounting Colorado Springs, CO - May, 2008

Georgia Perimeter College Associates of Science in Business Decatur, GA - August, 2006

Skills

I am a detailed oriented accounting professional with extensive knowledge in general accounting and financial management practices and procedures. I demonstrate expert auditing and reconciliation abilities. I have the ability to successfully envision the total lifespan of a project when given only the foundations to begin with. I am capable of meeting tight deadlines and dedicated to making the impossible possible when necessary, and have been able to instill this same attitude upon my peers and direct reports.

Professional Experience

McNeal Professional Services

Atlanta, GA

Billing/Financial Analyst April 2012-Present

•Receive and analyze vendor invoices for telephone/telecommunications services to assure that all information and charges on the invoices are accurate and in compliance with the terms and conditions of applicable contracts.

•Identify discrepancies and conduct general fact-finding to determine the origin and/or cause of the erroneous data.

•Determine the appropriate action(s) needed to resolve the discrepancies and determines the adjustments needed to the account.

•Reconcile vendor invoices to Automated Accounting Systems and authorizes payment(s) to vendors and bills customers.

•Create and prepare special reports for customers, other finance personnel and customer service representatives.

•Work directly with the customers, finance representatives, billing personnel, and customer service representative in determining billing discrepancies, preparing necessary adjustments and establishing new accounts.

•Classify accounting transactions, maintain and reconcile accounts; analyze accounting data; and examine accounts; reviewing documents to verify accounting data as necessary, prior to input of data into the system.

Clayton County Board Of Commissioners

Jonesboro, GA

Accounts Receivable Account Technician June 2008 – April 2012

•Oversaw the maintenance of accurate customer information within the company’s customer relationship management system.

•Responsible for auditing of billing statements for company provided services.

•Oversaw and audited specific posts to the general ledger.

•Responsible for compiling monthly reports used through the company.

Clayton County Board Of Commissioners

Jonesboro, GA

Accounts Payable Finance Clerk

March 2007 – June 2008

•Responsible for daily reconciliations of customer accounts as well as provided individual solutions for how inaccuracies could be resolved.

•Performed Credit and Debit entries within the general ledger.

•Analyzed monthly accounting data that provided accurate statistical data for internal and external reporting purposes.

•Main point of contact for inquiries and historical data requests for external auditors.

Barnabas House

Savannah, GA

Accounting Clerk February 2003 – March 2005

•Managed day to day cash flow activities.

•Responsible for preparing weekly payroll for employees.

•Responsible for all purchases and external vendor communications.

•Responsible for the annual preparation of the company’s tax and income statements.



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