Resume

ANNA MARISSA V. SARMIENTO

*** ******** ****** ♦ San Francisco, California 94112 ♦ Cell: 650-***-**** ♦ *****.**@****.***

OBJECTIVE:

To acquire a full-time or part-time position with the opportunity to utilize and refine acquired skills, training and knowledge gained through coursework and previous job experiences.

EDUCATION:

UNITEK COLLEGE, Fremont, CA

Certificate of Completion in Medical Assisting

September 2007 – June 2008

DE LA SALLE UNIVERSITY, Manila, Philippines

Bachelor’s Degree in Psychology & Marketing Management

June 1997 – December 2001

OUALIFICATIONS:

• Well-organized team player

• Detail-oriented with strong analytical and problem-solving abilities

• Possess excellent interpersonal, communication and customer service skills

• Utilize organizational and time-management abilities in coordinating multiple projects

• Self-starter, take initiative to ensure jobs get done properly and efficiently

• Quick learner, responsible, flexible, self-motivated, precise in work

• Bilingual in English/Tagalog

• Types 60-65 wpm

• Proficient in MS Word, Excel, Powerpoint, Outlook & Access

• Adept in filing, faxing, data entry

EXPERIENCE:

Medical Assistant (part-time)

Women’s Health Group Daly City, CA July 2008 – Present

Room patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Prepares treatment rooms for examination of patients. Assist physicians with procedures, and follow physician orders. Carry out physician orders promptly and accurately. Chart physician orders accurately and timely. Notify physician of patient arrivals, change in patient conditions or completion of ordered lab, x-ray and procedures. Prepare specimens for laboratory analysis. Responsible for filing and retrieving medical records. Ensure charts are available and prepared for scheduled appointments. Answer phones and takes accurate, complete, and thorough messages.

Medical Assistant - Externship

Kaiser Permanente South San Francisco, CA May 2008 – June 2008

Check-in patients for their appointments, obtains patient histories and measures vital signs such as pulse rate, temperature, blood pressure, weight & height and records information on patients’ charts. Prepares and organizes module. Inspect examination rooms for cleanliness and equipment condition. Stocks and maintains rooms and nurses’ stations with adequate supplies. Performs ear washes. Prepares patients for examinations and assists physicians in exams, tests and special procedures as directed. Instruct patients on medications and special diets as well as on preparation needed for blood tests, EKG’s, and Respiratory Measurements. Perform basic administrative skills such as handling telephone calls and correspondence. Observe and implement asepsis and infection control.

Career Services Administrative Assistant

Unitek College Fremont, CA February 2008 – May 2008

Act as a liaison between students and employers who wish to hire. Maintain contact with students after graduation to offer career guidance and assistance and to obtain employment information after graduation. Maintain database of placement statistics to track the job placement activities, participation rates, and placement statistics of the LVN & EMT graduate students. Distribute weekly alumni job bulletin. Maintains and updates the Career Services contact referral spreadsheet. Performs other related duties as required.

Caregiver (part-time)

United Care Residential Homes Newark, CA September 2007 – February 2008

Responsible for safety and well-being of patients. Coordinates daily schedule activities and maintains clean and safe environment. Assisted residents with daily living and grooming. Monitored and assisted self-administered medications. Updated administrator regarding residents’ condition.

Jr. Loan Processor

Hilltop Financial Mtg. South San Francisco, CA August 2005 – January 2008

Reviewed loan applications for accuracy and completion prior to underwriting. Communicated with loan officers to request information, respond to questions, provide final loan decision and set closing/disbursement terms. Called 3rd party verification sources such as employers, insurance companies, and financial institutions to verify accuracy of information provided by the client. Obtained mortgage loan documentation by ordering credit reports, appraisals, preliminary title reports and payoff demands. Identified application and/or documentation problems by highlighting deficiencies or discrepancies and notifying supervisor immediately. Acquired and completed all lender required documentations. Utilized Calyx Point software program for conventional loan processing. Performed general clerical duties as assigned.

Asst. Event Coordinator

Fiesta Filipina South San Francisco, CA March 2005 – June 2005

Works with staff, volunteers, and vendors to plan and coordinate logistics for marketing, fund raising, and special events. Works with staff to create yearly event planning calendar and related budget geared to meeting the objectives of the company. Collaborates on event locations, timeline, operations and staffing. Attends and participates in regular meetings in order to facilitate communication and clarify roles and logistics. Works with staff to negotiate with 3rd party vendors including hotels, conference centers, equipment suppliers, entertainment and caterers. Assists in drawing up related contract. Researches potential event locations and conduct site inspections. Evaluates alternatives and recommend options. Develops lists of who to invite to events and how to invite them as well as assists in the event marketing campaign and event invitations. Assists with developing event and client databases using Microsoft Excel. Assists in conceptualizing and writing invitations, mailings, marketing materials and event programs.

Office Manager

AirSeaLand Express South San Francisco, CA March 2005 – June 2005

Responsible for pending purchase orders and requisitions as well as data entry of all PO’s, PR’s, BL’s and OR’s. Records daily sales and sales tax payables. Answers phone calls, take messages and assists in radio communications. Maintains customer and vendor file on local network system. Reviews sales discrepancies with drivers and agents prior to cargo deportation to ensure that all shipments are documented. Generates monthly and weekly reports. Verifies all invoices, bills, and checks are issued properly. Responsible for other duties and projects as assigned.

Ground Travel Representative

LS Worldwide Transportation Burlingame, CA March 2004 – February 2005

Responded to incoming requests and inputs accurate and detailed ground transportation reservations for meetings and events clientele using automated reservation channels such as A.L.E.R.T, Sabre and Saturn systems. Planned and coordinated the meeting and event process from request for service, reservation confirmation, until dispatch to service provider. Prepared monthly usage reports by collecting, summarizing and analyzing accuracy of pricing and invoice reviews.

Caregiver (part-time)

Gonzales Care Home San Bruno, CA January 2004 – February 2004

Responsible for safety and well-being of residents. Coordinated daily schedule activities and maintains clean and safe environment. Assisted residents with daily living and grooming. Monitored and assists self-administered medications. Updated facility administrator regarding residents’ condition.

Account Manager

Epixtar IT-Enabled Services Corp. Muntinlupa City, Philippines September 2003 – December 2003

Serviced inbound, outbound contacts for campaign such as AT&T and National Online Services. Direct interaction with customers, both inbound and outbound, via telephone, email, mail and fax, including transaction processes using a computer. Consistently and accurately enter service activity into the Cincom Encompass & SOE database. Identified new prospects through cold calling and lead generation. Closed new business and account renewals.

Service Administrator

GE Medical Systems Philippines Makati City, Philippines September 2002 – September 2003

Managed the Computer Assisted Repair and Engineering Services (CARES) Program. Supervised and coordinated tactical deployment of the Medical Systems Field Engineers. Managed all requisite materials procurement for Field Engineer deployment, including facilitation of ordering, importation and delivery of specialized hardware and software components. Monitored and organized specialized hardware & software components warehouses. In charge of receiving inventory and importation for medical parts, equipments and accessories using the Great Plains e-Enterprise System. Arranged meetings & appointments for the Country Service Manager and other guests from the Region and various local customers. Arranged flight & hotel booking arrangements for GE Medical Systems Sales & Service staff traveling domestically or internationally. Handled customer calls, complaints & inquiries and ensured that these are communicated timely and accurately to those persons concerned. Managed office supplies stock inventory. Ensured that all related receipts (hotel, plane ticket stubs, registration, etc.) are properly turned over by the Medical Service team for audit purposes.

Management Trainee

Pilipinas Makro Inc. Paranaque City, Philippines January 2002 – February 2002

Monitored Daily Sales vs. Target Comparison reports. Coordinated with the stores and company buyers regarding the Weekly Price Survey reports. Handled month-end reports for the Food Buying Director. Performed general clerical duties to include but not limited to photocopying, faxing, mailing and filing. Maintained and distributed staff weekly schedules.

Planning Executive

Loyola Plans Consolidated Inc. Makati City, Philippines November 2001- December 2002

Served as Planning Executive for retirement, education and life plan products within designated market territory or as otherwise assigned. Responsible for acquiring new revenue in new accounts. Prospect and close new business, including initial contact of prospect, qualifying, needs analysis, and presenting contract negotiation. Provide reporting, communication on status and general administrative functions as needed.

Accounts Payable/Data Entry

A.C.R.E.S. Management Services Laguna, Philippines August 1998 – January 2002

Keyed/edited high volume of accounts payable and accounts receivable invoices. Entered cash receipts, disbursements, and general ledger. Transacted bank deposits and wire transfers. Assisted in preparing feasibility studies for company expansion projects as directed.

PROFESSIONAL REFERENCES:

Available upon request

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