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Admn. , Cust. Svc.

Louisville, Kentucky, 40210, United States
August 27, 2009

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Jetia Hall

Louisville, Ky

502-***-**** vsm


To obtain a position that will utilize my skills with opportunity to grow within a dynamic organization/business


04/07 - P

Personal Asst.(Family)/Caretaker Louisville, KY

09/05 -03/06

FDS Janitorial Services Louisville, KY


10/00 - 8/02

American Heart Association West Palm Beach, FL

Administrative Associate

1/97 - 9/00

Republic Security Bank West Palm Beach, FL

Mortgage Processor/Coordinator

**all gaps regarding employment were due to working temporary positions and pregnancy**


Regulation of incoming/outgoing communications for multiple lines

Coordinate & distribute correspondence received via fax, general mail, UPS & A/R & A/P Collections

Provide staff support regarding a variety of events & projects based on organization

Evaluate Loan correspondence based on program & compliance specifics

Telecommunication with various entities regarding pre-underwriting & closing issues regarding various types of mortgages & real estate loans A - D paper

Coordinate alt. government financing & Teach/Train classes regarding credit counseling for home buyers

Originate orders for Appraisals, Credit reports, Title Searches/Orders & Home Inspections based on loan

Data Entry, Data Processing, Word Processing & Analysis of correspondence with other various Administrative functions – originating advertisements, spreadsheets, reports

Supervisor of a maximum of ten (10) to twelve (12) individuals with various assignments

Originate/Assign purchase/work orders for Computer Technicians while assisting with Technical troubleshooting inquiries detail oriented

Experienced in various Mortgage & Window based Software programs

Heavy Customer Service/Data Entry background involved in all prior positions daily including telemarketing


Internet, Intranet, Various Window-based Softwares, Typing -35-40 wpm,Data Entry-Alpha & Numeric


Iroquois High School -Diploma 1993

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