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Education, Customer Service

Green Bay, WI, 54115
November 08, 2009

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Antoinette E Teeters

**** * ********* ** *

Milwaukee, WI 53228


Objective: My career goal is to attain a position as a trainer or project leader for an established company in the Green Bay area that will present me with new challenges everyday.

Summary-Experienced in teaching, working with the public, and sales.

-Graduate with BM music liberal arts as well as a minor in business.

-Proficient in computers, and technology.

Education:Bachelor of Music in Liberal Arts as well as Minor in Business, May 2007

St. Norbert College, DePere, Wisconsin

Graduate with GPA of 3.34 on a 4.0 scale

Courses Taken include:

Computer Application in Business Six Semesters of Music Theory

Foundations of Management Seven Semesters of Applied Lessons

Marketing Concepts Five Semesters of *Method Classes

Financial Accounting Seven Semesters of Ensembles

Corporate Finance Computer Programming

Experience:Kohl’s Corporate Offices Collections Department February 2009-Present

-Negotiate with customers while maintaining a customer service relationship,bring accounts current benefitting both the customer and Kohl’s Department Store.

-Utilize tools and tactics to improve on communication skills especially in the area of negotiations.

St. Anne’s Elementary Long Term Music Substitute November 2008-February 2009

-Teacher of Music Kindergarten through Fifth grade for approximately 250 students.

-Planned and coordinated two holiday programs in December of 2008.

-Held the responsibility of creating daily lesson plans and curriculum from January 2009 through February 2009

Milwaukee Public Schools Daily Substitute September 2008-Present

-Daily substitute in Milwaukee public Schools elementary-highschool

Joann Fabrics/ Sales and Customer Service, May 2006-April 2009

-Customer service working in sales, training, taking calls, and return merchandise

-Participated in setting sales, as well as actively pursing individual goals in sales and store standards.

-Assumed responsibility for in store advertisement in 2007

-Received excellent reviews in both 2007 and 2008


-President, No Nonsense Social Group 2005-2007

-Coordinator for MADD Walk St. Norbert Campus 2007

-Tutor for math and music 2004-2007

-Member of MENC 2003-2006

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