Administrative Assistant Supervisor

Cynthia Johnson

*** ***** ***** *****

Stone Mountain, GA 30088

EMPLOYMENT:

DARRELL L. BURROW, PC, 4812 Old National Highway, College Park, GA 30337, Contact: Darrell Burrow, Telephone Number: 404-***-****

Paralegal: March, 2007 – Present

Intake/Obtain Client Information

Research/Internet

Type Petition onto Collier/Best Case Database

Maintain Reaffirmation Agreements

Type 75 wpm

CLARK & WASHINGTON (BANKRUPTCY) LAW FIRM, 3300 N.E. Expressway, Suite A, Atlanta, Georgia.

Contact: Reem Boulam, Telephone Number: 404-***-****, Ext. 250

Petition Typist, August, 2005 – February 28, 2007

Document/Type Petition Information onto ADP System

Cross Reference/Research and verity Client provided information

CHASE STAFFING-TEMP AGENCY, 3500 Piedmont Road, Atlanta, Georgia.

Supervisor: Chandra Thomas, Telephone Number: 404-***-****

Administrative/General Office/Receptionist, May, 2005 – July, 2005

Answer Incoming Phone Line (up to 6 lines)

File, Fax, Sort/Distribute Mail

Proofread Presentation, Letter Correspondence

Research Information/Internet

MS Word, Excel

UNITED HEALTHCARE OF GEORGIA, 3720 Davinci Court, Norcross, Georgia

Supervisor: Sharron Hastie, Telephone Number: 770-***-****

Account Advisor, January, 2001 – April, 2005

Submit and/or oversee claims, enrollment, billing issues until resolution

Assist Account Management Staff with Group Administrative Seminars

Process contact changes in a timely manner-update the Sales Database (APT)

Product Verification-notify Contract Installation Unit of any discrepancies

Ensure Clients/Agents are serviced appropriately

Account Administrative Assistant, September, 1996 – 2001

Support Local Account Management Staff; prepare new administrative kits

Type intro/welcome letters to Group Administrators

Assist in preparation of Group Administrator and Broker Seminars

Maintain claims and term logs on excel spreadsheet

Maintain adequate supplies (directories, benefit summaries, enrollment forms, etc), File, Fax, MS Word, Excel, Lotus Notes

Fulfill/process orders requested by the client

Order supplies needed from the Intranet/Printcare system

Update Broker Database

Pull and maintain records of Local and Middle Market term files for off-site storage

Special Course Work:

Cosmos Electronic Claim Research Training

Online Routing Training

Communication Skills (Care24 Program)

STAFF BUILDERS HOME HEALTHCARE SERVICES, 9040 Roswell Road, Suite 200, Atlanta, Georgia

Supervisor: Melissa Bosche, Telephone Number: 770-***-****, Ext. 203

Data Entry/Payroll, June, 2000 – August, 2002 (weekends only)

Calculate employees visit logs

Enter Employee Payroll information into the Database

File, Fax

Type 75 wpm

EDUCATION:

Northside High School, 2875 Northside Drive, Atlanta, Georgia

Merritt College (Business College), Peachtree Park Drive, Atlanta, Georgia

REFERENCES:

Furnish upon request.

Contact this candidate