Medical / Administrative assistant

Larren Williams

**** ******** *** *********, ** 21216 443-***-**** *******@*****.***

EDUCATION

**/****-*/**** ***** College of Technology Baltimore, MD

Medical Assistant

**/****-**/**** American Red Cross Baltimore, MD

Nurse Assistant Training

08/2006-05/2009 New Town High School Owings Mills, MD

High School Diploma

SKILLS

Vital signs

Injections

Lab Test

Able to organize office information/materials

Problem Solver /critical thinker

Able to learn and adapt quickly

Review lab request form, and prepares specimen labels.

Collect blood samples using venipuncture or capillary puncture.

Dispose of biological waste, needles, and related hazardous materials.

Perform urine tests/HCG’s

EKG’s

Data entry/ Able to type 50 WM

Perform basic eye exam

Accounts receivable/Posted payments

Insurance Verification

EXTERNSHIP/TRAINING

12/2011-01/2012 Radcliffe Thomas M.D Nephrology Baltimore, MD

Medical Assistant Externship

Completed 160 hours of externship in multi-faceted medical practice with specialty focus on internal medicine.

Greeted and registered patients/ discharged patients, answered multi-line phone systems; where patient visits were scheduled, organized and filed/organized medical charts, called in prescriptions, documented patient charts as needed, wrote patient referrals and assisted with other assigned administrative tasks.

Maintained patient examination areas ensuring they remained cleaned and stocked.

Obtained patient vital signs and medical histories.

Verified insurances and Billing

EMPLOYMENT HISTORY

01/2009-06/2009 Board of Certification/Accreditation Int’l Owings Mills, MD

Administrative Assistant

Resolve customer complaints and answer customers' questions regarding policies and procedures.

Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

Implement corporate and departmental policies, procedures, and service standards in conjunction with management.

Discuss job performance problems with employees to identify causes/ concerns, and resolve issues and complications.

Train and instruct employees in job duties and company policies and arrange for training to be provided.

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