Customer Service Medical

TONYA MARIA MIX

***** ****** ****** ** • Houston, Texas 77083

713-***-**** C • 281-***-**** H • *************@*****.***

SUMMARY

I have six years of clerical and general office experience in the medical field. I am a driven and focused individual who takes pride in my work. I am organized, a great listener, follow directions well, and a team player who is always willing to learn.

EDUCATION

Lone Star College-North Harris Houston, Texas

Major: Medical Office Technology (Projected graduation date: July 2012)

Current GPA: 3.57

Eastern College of Health Vocations Metairie, La

Certificate of Medical Assistant 4.0 GPA

Presidential Honor Roll graduating with Honors distinction

WORK EXPERIENCE

UHY Advisors, Houston, Texas 10/2007 – 7/27/2011

File Room Coordinator/Clerk

• Revamping and maintenance of the tax department file room/scanning & indexing of documents

• Organized record keeping of all old/new files and destroyed files/indexing of tax, litigation and HR files

• Created database of all destroyed and permanently withdrawn files/documents

• Assist with mail room with sorting/distribution, postage, pick up packages

• Data entry of charges (Accounts Payable) and tax records for accounting and tax departments

• Assumed receptionist duties in the absence of receptionist and provide customer service to clients

Iron Mountain/Occidental Oil Land Division, Houston, Texas 02/2006 – 8/2007

Document /Records Specialist

• Provided support through scanning of records, data entry, filing, organization of land file room, making copies, create spreadsheets for expired files, prepare expired files to be sent offsite

Orleans Parish Criminal Sheriff Medical, New Orleans, La 03/2004 - 08/2005

Medical Clerk

• Transcription of doctor notes/orders, entry of nursing notes, create new charts for new inmates

• Scheduled clinic appointments

• Delivered lab specimens

• Maintenance of all medical charts

• General office duties including filing, distribution of mail, use of multi-line phone

Watson Library Northwestern State University Natchitoches, LA 02/2002 – 05/2003

• Supervised over 20 student workers

• Ordered Media/Serials Material, Check In/Out Media Serials material

• Barcode New media/Serials material for security

• Provided Customer service and assistance to both students and patrons with Library Databases and use of library equipment

Ochsner Medical Foundation Hospital; New Orleans, LA. 05/1998 - 10/2001

Patient Registration Coordinator ER/Admittance & Lead Cashier Gift Shop

• Admitted patients into Emergency Room,

• Verified insurance and collect co-pays

• Created patient charts,

• Scheduled appointments

• General office duties including use of copy machine, fax, and scanner, maintenance of medical charts

• Provided customer service to patients and employees

TECHNICAL SKILLS

Proficient in Microsoft Office- Word, Excel, Outlook, PowerPoint, Citrix/Elite Enterprise Accounting Software, Medi-Soft and Medi-Tech Medical Software

Typing Speed 50 wpm 10-Key Alpha-Numeric/Numeric

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