Customer Service/Secretarial
Resume:
AMIE C. O’CONNOR
________________________________________________________________________
** *** **** **** * Plymouth, MA
**********@*******.***
SUMMARY:
Outgoing and driven professional with 14+years of Customer Service/Secretarial experience working in fast paced environments. Discreet, ethical and trustworthy, committed to superior customer service. Poised and confident while interacting with individuals at all levels. Able to multi-task and remain detail orientated while completing projects. Capabilities include:
Customer Service & Relations * Filing & Data Entry * Problem Solving
MS Word & Power Point * Telephone Reception * Scheduling
Office Equipment * Computer Operations * Contract Writing
EXPERIENCE HIGHLIGHTS:
Customer Service
Daily communication with clients, employees and vendors
Troubleshoot and resolved problems with client accounts
Scheduled appointments for clients to Financial Advisers
Performed cashier duties
Administrative Support
Supervised 12+ individuals
Responsible for large cash amounts daily
Answered multi-line phone systems
Sent weekly reports and data to stateside company
Coordinated and facilitated repairs with German contractors
Communicated daily with German Company and U.S. Military
12+years operating small home business
EMPLOYMENT HISTORY:
TD Bank North Ipswich-Sandwich, MA Nov 2005-July 2009
Teller
Market Basket Rowley, MA Sept 2001-Nov 2005
Head Cashier/Front End Assistant
German Cat Club Germany March 1993-August 1996
Secretary
Oshkosh Truck Corp. Germany April 1984-Sept 1989
Secretary/Receptionist
EDUCATION:
Vincennes University Vincennes IN
Bachelor Degree in Art-3 credits remaining
Valparaiso High School Valparaiso IN
High School Diploma
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