Customer Service Quality Control

Educated customers on service features and functionality. Verified all services was working correctly, Installed and rearranged inside wires/telephone lines. Worked in small confined spaces or aloft (up to 28ft), Worked with numerous hand tools, Worked outdoors in all kinds of weather, Able to lift and move up to 80lbs, Installed and Repaired Uverse service, handled inventory quality control, Trained new employees, Assisted Irate customers, Provided quality customer service, Performed inbound and outbound calls. Performed troubleshooting for Network & Home Systems, Worked closely with various departments within the company