JAIME GONZALEZ

***** **** **. • Houston, Texas **029• 713-***-**** hm • 713-***-**** cell

OBJECTIVE

Customer Service /Sales Associate (Management Level)

SUMMARY

Dedicated professional with extensive experience in the Customer Service and Sales arena as a Manager . Computer literate with proficiencies in retail sales, all aspects of customer service, and marketing techniques. Commended for being customer-dedicated, an effective team player, and sales oriented.

HIGHLIGHTS OF QUALIFICATIONS

CUSTOMER SERVICE / SUPERVISOR / SALES ASSOCIATE

• Coordinated distribution of scheduled events

• Effectively generated increased sales volume

• Maintained management inventory

• Computer literate

• Operated various registers

• Processed register reconciliation

• Assisted other management team members as needed

• Directed incoming calls

• Effectively set up displays for marketing events

• Processed forms for received merchandise

EMPLOYMENT EXPERIENCE

Sales Representative 02/11-Present

Retail Business Development-Houston,Texas

Senior Sales Representative 06/08-12/10

PCS International-Houston,Texas

Sales Representative 09/06-03/07

Total Choice Communications – Houston,Texas

Retail Sales/ Customer Service Representative 10/04-02/06

T-Mobile –Houston,Texas

Assistant Manager 06/03-08/04

Skrew Wireless – Pasadena,Texas

EDUCATION

Diploma Received

Galena Park High School – Houston, Texas May of 2000