Westminster MD *****
***********@*****.***
Angela Barr- Sponseller
Profile:
• More than 5 years experience of Customer Service and Support with recognized strength in trouble –shooting and staff support.
• Posses knowledge of Microsoft Word and Excel
• Ability to and motivate. A team player
Education:
1991
Academy of Medical Arts and Business, Harrisburg, PA
• Medical Assisting Program
Graduated
2004
Rite Aid CPE Training
• Excel Basic and Intermediate
• Word Basic
2007
Baltimore School of Massage, Linthicum
• Massage Therapy
Current Student
Experience:
2007-Present
Rite Aid Corporation, Baltimore MD
District Manager Assistant
• Data Entry
• Scheduling
• Answering the phone
• Filing
• Problem Solving
2001 - 2007
Rite Aid Corporation, Mechanicsburg PA
Customer Support Representative
• Answer customer’s questions
• Data entry
• Forward the concerns to the appropriate person
• Provide information to other Customer Service Reps
• To ensure the stores have correct information
01-15-01 – 06-03-01
Adecco Employment Agency, Camp Hill PA
Outbound Call Center Representive for Rite Aid Corporation
• Making outbound call to customers
• Data entry on refills
References:
• Furnished upon request