Customer Service High School

Location:

Posted:

December 14, 2010

Denesa Shawna Wilson

April **, ****

**** ********** ***** **** *** 2F, Bronx, New York, United States of

America 10475

E-Mail. ******.******@*****.***

Summary of Experience

• Personal

Accustomed to working in fast placed environment with the ability to

think quickly and successfully handle difficult clients. Excellent interpretation skills, ability to work well with others as will by

myself in both supervisory or support staff roles. Willing to relocate and travel. Im very energetic, responsible, pleasant, and very

professional. Also have very good experience speaking on the phone.

Experiences

November2009- September 2010

Azure Day Spa and Laser Center , United States, New York, NY

Receptionist. Duties include answering calls, taking messages. Attend

in and greeting customer service. Has an internship here where I am

doing massages here.Data entry-

June 2006 - October 2009

Cvs Pharmacy, United States of America, Bronx, New York.

Cashier/ Head Cashier/ Customer Service.

Assist customers with returns, purchasing. Answer telephone inquiries from customer and store related issues. Assist with new employee

training including policies, services, financing options and register operations. Give voids and authorizations for transactions.

October 2008- November

• Sears Company, United States of America,Yonkers, New York.

Merchandiser / Cashier.

Was able to attend to customers and also stay on floor to assist the customers in their needs and putting sale times in there correct spot.

Also attended to customer service

Education

• Harry S. Truman High School, High School, June 2006

Has successfully completed the educational requirements with Regents

Endorsements. Has received HS Diploma

• Pacific College of Oriental Medicine, Present

Hoping to achieve a degree in Massage to become a Massage Therapist

and to graduate in April 2010

•Skills - Mastery of Microsoft Office Programs (Word, Excel, Power Point)

Ability to work with several operating systems including Windows, Xp,

Typing 45 wpm

•***Available At anytime