JESSICA STORK

***** ***** ** ◦ INDIO, CA ***** ◦ 408-***-**** ◦ gtxqf0@r.postjobfree.com

OBJECTIVE

To grow my professional career in a challenging and rewarding environment

SKILLS & TRAINING

 Proven leadership and managerial skills

 Strong analytical and organizational skills

 Excellent interpersonal skills

 Excellent verbal and written communication skills

 Negotiation Skills

 Computer Programs: Microsoft Access, Excel, PowerPoint, MS Word, Delphi, Envision

 Food Handlers card in San Diego and Riverside Counties

EDUCATION, SAN DIEGO STATE UNIVERSITY August 2002–May 2007

Bachelors of Science - Hospitality and Tourism Management, Emphasis in Event Management

WORK EXPERIENCE

DAVIDSON HOTEL COMPANY (HYATT REGENCY SUITES) – Palm Springs, CA

Catering Sales Manager June 2008 – March 2009

 Built client relationships

 Serviced all banquet functions

 Organized payment tracking for all groups

 Coordinated meetings and function details

 Prospected for new and repeat business

 Resolved customer issues to ensure customer satisfaction

WESTIN SAN DIEGO - San Diego, CA

Catering Sales Manager December 2007 – June 2008

 Built and maintained client relationships

 Coordinated meetings and function details

 Solicited, negotiated, and booked new and repeat business

 Met and exceeded sales and activities goals

 Resolved customer issues to ensure customer satisfaction.

 Serviced all citywide conventions

 Served as the “Building World Class Brand Champion” to the catering department

DAVIDSON HOTEL COMPANY (HOLIDAY INN SAN DIEGO ZOO AREA HOTEL) - San Diego, CA

Catering Sales Manager June 2007–December 2007

 Developed client relationships

 Solicited, negotiated, and booked new and repeat business

 Maintained monthly forecasting and budgets

 Met and exceeded sales and activities goals

 Managed and delegated tasks to banquet staff

Sales and Catering Coordinator April 2007 – June 2007

 Handled all advanced deposits, check requests, and expense reports

 Prepared documents for clients including Banquet Event Order Forms, Contracts, and Payment information

 Managed all groups including rooms only, banquets, and catering

 Assisted upper management with daily task and clerical needs

Executive Administrative Assistant December 2006 – April 2007

 Maintained file systems

 Provide a full range of administrative support to sales team and other managers

 Restocked supplies as needed and maintained office

 Multitasked while working in a hectic and fast paced environment

 General office maintenance and clerical duties

PALA MESA RESORT - Fallbrook, CA

Wedding Coordinator Intern June 2006 – Oct 28, 2006

 Developed banquet event order forms

 Directed and managed wedding ceremonies as well as reception schedules

 Empowered to interact with customers and solve any requests and dilemmas

BARONA VALLEY RANCH RESORT AND CASINO - Lakeside, CA

Rotational Internship January 2006 – May 2006

 Experienced a variety of aspects of both the hotel and food and beverage industry

 Worked in the wedding chapel assisting the wedding sales manager

MARRIOTT RESIDENCE INN - San Diego, CA

Front Desk Agent February 2005–Dec. 2005

 Excelled in customer service

 Empowered to solve guest problems through upgrades and discounts

 Given authority to manage room rates and inventory

LINDA EVANS FITNESS CENTER - Cupertino, CA

Receptionist/Child Care May 2003 – August 2003

 Managed fitness center on my own and multitasked in a busy environment

ACTIVITIES

 Member of the National Association of Catering Executives

 Provisional member of the Junior League Palm Springs Desert Communities

 Volunteer for Animal Samaritans

Contact this candidate