PMP PMO Administrator
Resume:
Sherri Williams, MPM, TSPM, PMP
Home: 404-***-**** • Mobile: 678-***-**** • ***************@*******.***
http://www.linkedin.com/in/sherriwilliams
PMP•PMO Manager
Adaptable • Software Savvy • Innovative Self-Starter • Problem Solver • Passionate PM
Over ten years experience as project manager and project lead.
Knowledgeable of PMBOK project lifecycle management and processes.
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AREAS OF EXPERTISE
Technical Integration/Writing
PMIS Experienced
Project Management Methodology
PMBOK Process Knowledge
Problem Solving/Problem Resolution
PMO Project Administration
Enterprise Solutions
Priority & Multiple Tasks Management
Project Communication and Reporting
Lifecycle Management
Infrastructure Planning
Resource and Budget Administration
Proficient in: Microsoft Office Suite 2007, Microsoft Project
Certifications: MCSE+I, MCSA, MCT, TSPM, PMP
ACHIEVEMENTS
Through understanding of Six Sigma DMAIC process, increased company ROI up to $1,000,000 in savings in vendor professional services expenses.
Through seasoned technical expertise created and recommend outside of the box solutions for technical resource management which increased productivity and ease of access.
Through understanding of project management methodology, completed infrastructure planning that resulted in a more streamlined project managed organization.
PROFESSIONAL EXPERIENCE SUMMARY
PMO Project Management and Coordination
• Represented the systems and services team resources as a member of the PMO deployment strategy team resulting in software modeling and project portfolio management based on actual workforce resource infrastructure and hierarchical project work flows.
• Supervised and coordinated the schedule, design, configuration, and installation of primary domain production LAN services projects for a medium sized network resulting in communication, coordination, and synergy between multiple IT units.
• Designed, implemented and automated accounting, document management, and project classification systems to manage and organize reports, fiscal and appropriation records, and patient health records resulting in improved project organization and coordination.
• Supervised and directed vendor consultant contracts and contractor based services.
Management and Training
• Analyzed, implemented then lead team resource building and system life cycle project management approaches for completing software/hardware training and documentation projects, resulting in increased productivity, and an organized and managed approach to scheduling work completion.
• Supervised IT team’s projects, made decisions after consulting with managers to set work production priorities through managerial negotiations and communication.
• Supervised successful strategies for deployment designs of domain-wide applications and services resulting in successful life cycle deployments with supporting training and documentation and scheduling.
• Evaluated team resources to determine best use of skills and experiences, resulting in overall team productivity and morale improvements.
• Recognized with frequent bonus commissions for delivering quality certified instruction and enabling student participants to pass certification exams proficiently and successfully.
Technical Integration and Instructional Design
• Supervised the design and production of technical materials through collaboration with SME’s, team resource management, research, and personal experience and knowledge resulting in instructional and technical materials that were clear, concise, and easy to understand in a variety of formats including webcasts, audio/video, hardcopy, and softcopy.
• Collaborated and consolidated immensely complex materials and converted to streamlined and condensed curriculum resulting in students’ learning and comprehension improvements.
• Assessed, designed, facilitated, and delivered small business enterprise planning and consulting training sessions resulting in multiple guest speaker requests and appearances.
EMPLOYMENT HISTORY
LANDIS + GYR
Site Lead/Project Coordinator July 2008 to March 2010
Lead the development of customer-facing technical training & technical writing and documentation, managed and prioritized team resources, quality and technical accuracy and provided project management disciplines through negotiations with PMO managers to set deadlines and priorities for entire team, through defining and assigning life cycle tasks to team resources.
DFW AIRPORT BOARD, Dallas, TX
Sr. Systems Engineer/ Project Lead September 2000 to May 2008
Functioned as the Senior System’s Engineer and Project Lead for systems and services team, lead the installation, configuration and maintenance projects of all critical and non-critical Microsoft 2003 servers and for DFW Airport services on over 200 production servers. Primary system engineer contact for following: DNS, DHCP, WINS, Blackberry Enterprise Server, Websense Enterprise Server, Windows 2003 Active Directory , Windows 2003 Terminal Server, Windows2003, Exchange 2003 with Microsoft Cluster, CA Unicenter Asset Management and Software Delivery.
Lead the following deployment projects: MS NT 4.0 migration to Windows 2003; Blackberry Enterprise Services; Exchange 5.5 migration to Exchange 2003.
COMPUTER LEARNING CENTERS, Dallas, TX
Level III Technical Instructor. April 1995 to September 2000
Developed network installations and implementations.
Trained staff instructors and prepared technical training curriculum.
Trained MCSE and CNE student candidates.
TECHNICAL SKILLS
Certifications and courses taught Operating Systems and knowledge Applications and Project Management Software Instructional Design Applications
MCSE+I, MCSA, MCT Windows 2003 Server, NT 4.0 Microsoft Office 2003, 2007 Adobe Framemaker
Exchange Server 2003 (expert) Systems Engineer and systems design Microsoft Project PowerPoint 2003, 2007
IIS 2003, NT 4 (expert) Planview Server Admin Planview PMO Visio 2003
MCNE, CNI, CNA, TSPM, PMP Blackberry Server Admin Microsoft Project Server Microsoft Publisher
Taught all MCSE courses Websense Server Admin Outlook Hardcopy Pro/Snag-it
Taught all CNE courses Computer Associates Product Suite SharePoint Dreamweaver
EDUCATION
TenStep Project Management Certification, (TSPM), TenStep Program, Georgia Perimeter College, 2010
Master of Project Management, KELLER GRADUATE SCHOOL OF MANAGEMENT, 2008
Bachelors of Arts in Management of Human Resources, SOUTHERN NAZARENE UNIVERSITY, 1993
INTERN PROJECTS
“Implementing a Virtual PMO”, Feb. 2008
“Risk Plan for Data Recovery and Backup System”, June 2007
“Benefits of Project Management Tools and Techniques”, May 2007
“DFW Airport Hispanic Diversity Event as a Contracted Project”, October 2006
“IT PMO at DFW Airport Case Study”, April 2006
“Improving Quality Management for Professional Goals.” Feb. 2006
“PMO Pilot Case Study at DFW Airport.” Oct. 2005
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