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Sales Manager

dallas, Texas, 75001, United States
May 23, 2010

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***** ****** *******

Addison, Texas 75001

Call 469-***-****



At A Glance:

• Successful background in manufacturing, management and leadership

• Quality-oriented professional with a reputation for service, satisfaction, and results

• Proven ability to manage multiple tasks, projects, and assignments simultaneously

• Creative troubleshooter able to quickly identify problems and implement practical solutions

• Effective leader with the skills to build highly motivated, productive, and diverse teams

• Knowledge of ISO, QS 9000, Lean, Six Sigma and OSHA regulations and safety standards

• Effective negotiator able to achieve win-win outcomes

• Track record of regular promotions and increasingly more complex assignments

Tube Specialties Company 2007- present

General Manager

• Hired as part of the executive management team as a change catalyst

• Managed all administration, engineering, sales and manufacturing of the office, encompassing 10 direct reports and 40 outside sales people

• Interview, hire, train and dismiss personnel; performed evaluations and decided on salary increases and promotions; enforced OSHA regulations as required.

• Provides daily leadership and motivation to employees within the department

• Reduced turnover by 25% in engineering department

• Responsible for P & L, sales and marketing planning and sales metrics

• Find and develop business relationships with customers utilizing a consultative sales approach to understanding their needs and providing accurate quotes in order to achieve greater sales

• Ensuring job cost and net profit are kept in line and to company standard

• Responsible for overseeing production needs for plants in North Carolina and Mexico

• Reduce costs and equipment functionality in a multi-shift manufacturing environment

• Ensuring integrity of production, packaging and distribution operations while maintaining productivity levels

• Responsible for achieving assigned sales volume, profit, margin and channel goals

• Developed a 2-3 year business strategy to launch new product and business channel which resulted in a 15% increase in sales

• Monitored and developed four key performance measurements; profit growth, revenue growth, customer satisfaction and employee satisfaction

• Key decision maker in all marketing, sales and first impression into the market

• Managed and monitored trade show budget of 200,000

• Lead quality assurance programs to identify and communicate best practices

• Analyzed new business opportunities within local region, seeking opportunities for new markets from existing and new products

• Travels to meet with potential clients and customers to gain feedback or develop additional business.

Yakima Products 2005-2007

Automotive Manager, OEM Division

• Recruited into organization to turn around failing OEM division

• Manage and direct the overall sales, operations and product functions on a daily basis for automotive division

• Work with customers and representatives of automotive companies to evaluate market and promote products

• Developed, coordinated and attended all trade shows

• Managed a 200,000 budget

• Key contributor in developing large volume deals with Subaru and Toyota, increasing account revenue by $500,000

• Improve productivity through efficient scheduling, vendor performance, adherence to standard operating procedures

• Created a team where employees are engaged, empowered, enthusiastic and committed to the success of the company

• Provides leadership and strategic direction for a single or multi-site staff consisting of hourly and exempt employees

• Communicates metrics and objectives and held myself and the employees accountable to results

• Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects.

• Supported all sales growth, inventory solutions, profitability strategies

InFocus 2003 – 2005

Marketing Engineer, Global Marketing Department

• Developed marketing plan and driving re-branding for Fortune 500 company

• Liaison between marketing and engineering during product development to ensure products and services met market needs and were executed on time and within budget

• Collaborated with research professionals to conduct primary research. Analyzed secondary research to develop effective strategies

• Created new InFocus branding to be used by IBM which resulted in 10% revenue

• Supported VP of Marketing by managing demo equipment inventory, interfacing with sales reps on marketing issues and tracking market progress.

Ascentec Engineering 1/2003 – 7/2003

Design Engineer

• Designed components from conception to completion for startup company

• Worked with marketing manager to design and launch product from customer feedback

• Interfaced with clients directly to ensure product integrity and quality control

• Provided engineering solutions by designing tooling fixtures

• Created manufacturing processes to ensure profitability and product launch

• Created a process for purchasing, inventory, shipping and receiving

Cascade Microtech, 06/2002 - 12/2002

Design Drafter (paid internship)

• Produced drawings for components, fixtures and tooling in Solidworks

• Created reverse engineering drawings from existing parts and fixtures to create models

• Worked directly with engineering, purchasing, planning and document control

• Implemented a process and managed Engineering Change Requests

• Researched and implemented document control system (PDM)

2000 – 2002 Portland Community College, full time student for career change, obtained degree in mechanical drafting and engineering

United Pipe Supply 1991 - 2000

Operations Manager

• Provides leadership and strategic direction for a multi-site staff consisting of hourly and exempt employees

• Responsible for 7 warehouses and a headcount of 75 employees

• Ensures key people are selected, on-boarded, coached and rewarded & recognized

• Established a professional development plan for each employee to aid their performance and career progression

• Customer advocate, ensuring staff delivers on their service promises

• Expanded annual sales by 400,000 by up selling products and materials

• Ensure strict compliance with all D.O.T. and legal operating guidelines to enhance company safety

• Set up all warehouse processes including inventory control, shipping and receiving, improving distribution

• Implemented nightly distribution run, resulting in customers receiving orders within 24 hours

• Decreased back orders 85%, which resulted in obtaining customers and revenue

• Inventory accuracy went from 70%-98% after system implementation


Bachelors of Business Management, Portland State

Portland Community College, Associates Degree in mechanical design and drafting

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