Customer Service Sales

CHRISTINE W. LAVULO

*** * *** ****** ***** • NORTH SALT LAKE UTAH • 84054

801-***-**** • *************@*****.***

EXECUTIVE SUMMARY

Experienced Customer Service and Sales professional with strong leadership and relationship-building skills.

CORE SKILLS AND QUALIFICATIONS

• Account Management

• Business Development

• Communication Skills

• Cross Product Sales

• Customer Service • Lead Origination

• Leadership

• Marketing

• Meet Goals

• Microsoft Office Suite

• Organizational Skills

• Problem Resolution • Sales

• Team Player

• Time Management

• Training and Development

• Diverse Industry Knowledge

• Client Relations

PROFESSIONAL EXPERIENCE

September 2005 Staged Home Productions

To October 2010 North Salt Lake, UT

Owner / Account Manager

Developed new business and brought industry to the Utah marketplace.

• 200% growth from 1st to 2nd year in business.

• Marketing, lead generation and development.

• Client relations, retention and account management.

• Increased profitability by developing new streams of income.

April 2002 Self Employed

To August 2008 Salt Lake City, UT

Realtor

• Developing new client relations and maintain existing relations.

• Contract writing and negotiation.

• Work with confidential information.

• Monitor and meet tight deadlines.

• Instituted a Client Referral Program and Client Appreciation.

• Comprehensive Market Analysis.

August 2003 Alpine Access

To March 2004 Denver, CO

In Home Sales Associate

• Work from home requiring strong organizational skills.

• Taking inbound inquiry calls and turning them into sales.

• Multitasking

EDUCATION

Penn Foster

Business Management

Working on Bachelor’s degree

West High School

Business and Psychology Emphasis

Diploma 1991

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