Sales Manager

J JESIMABGUM

Mobile: +91-994******* ~ E-mail: ******@*****.***

MANAGEMENT PROFESSIONAL

~Training ~ Business Development ~Customer Relationship Management~

An Overview: M.B.A with a dynamic Professional with 6 years of experience across the diversified industries, in Training , Business Development functions & Customer Care encompassing Sales & Marketing, Key Account Management, Brand Promotion, and Client Relationship Management in the Insurance sector

A keen planner, strategist and implementer with deftness in devising and implementing strategies, aimed at ensuring achievement of business development targets, addition of key accounts to the portfolio and managing existing accounts

To work with an Organisation, this would give me scope to establish a career in credit & operations by delivering result oriented performance and continuously striving to excel. I use my talents and skill better, so as to be the best in what I have chosen to do.

CORE COMPETENCIES

Business Development

Strategizing the long term as well as short-term business directions to ensure maximum profitability in line with designated objectives

Handling the sales and marketing operations and accountable for increasing sales volume

Implementing sales promotional activities as a part of brand building/ market development effort

Conducting detailed market study to analyse the latest market trends and tracking competitor activities and providing valuable inputs for fine-tuning the selling and the marketing strategies

Identifying and networking with financially strong & reliable channel partners, resulting in deeper market penetration and creation of direct & indirect channel network

Understanding the client’s requirements & providing quality services. Assessing the risk profile of the clients and suggesting appropriate financial plan

Assuring retention of the existing client, developing new ones & providing both insurance & re-insurance solutions as per the client’s specific requirements

Training

Responsible for delivering effective Training Content according to the requirements

Assigned the tasks for standardizing the learning and development procedures of the organization

Imparted trainings on Leadership, self-development, sales etiquettes for Sales managers, new product and sales contest training for employees and induction programmes for new joiners

Responsible to budget for training & understanding of various methodologies for imparting training

Responsible for evaluating feedback by using prescribed format and enhanced the effectiveness of future trainings

Monitored and accessed the performance of learners

Responsible for providing explanations and evaluating assessment of employees during workshops and training sessions

Responsible for conduct the product training for Sales mangers as required.

Conduct the sales promotion activities and improving the business for new branch as required .

Customer Relationship Management

Identifying improvement areas & implementing measures to maximise satisfaction levels.

Ensuring continuous interaction with customers to ensure that area of concern can be worked upon for improved service levels.

Overseeing complete business operations with accountability of profitability, forecasting monthly/ annual sales targets, & executing them in a given time frame.

Identifying and developing new streams for maintaining relationships with Corporate to achieve repeat/referral for accomplishment of revenue targets

Ensure Monthly New Business, Services and Advisor process sigma are above set Targets and take corrective action in-case of necessity

PROFESSIONAL EXPERIENCE

MUTHOOT FINCORP LTD., Trichy, as Junior Training Officer Sep’10-Oct’11

NOTABLE ATTAINMENTS

Successfully trained the induction programs more than 50 batches

Conducted the training for evaluating performance of sales & marketing teams against the set targets, doing need based promotion planning and providing valuable feedback for improvement.

Involvement in conceptualizing and designing other specified development interventions

Keep on high energy level with good communication skills through the entire session

Getting the good feedback from the audience

Developing a method for evaluating programs / feedback

Manage training and development at the corporate level with the budget.

BHARTI-AXA LIFE INSURANCE CO. LTD., Trichy, as Agency Manager July’09-Aug’10

NOTABLE ATTAINMENTS

Dexterously formulated and implemented promotional strategies for Marketing Life Insurance. Leading a team of 20 Members to promote sales of Insurance products.

Successfully achieved 11 lakhs of business within 6 months which is 40% on my annual target

Consequently 20 to 23% my contribution involved in branch target.

Generated 1st Bronze Club Member in Trichy branch (Rs.3.05 lakhs)

Created 1st MDRT Advisor in Trichy branch

Distinction of being awarded as the:

Top Agency Manager for Advisor Recruitment for the month of Jan’10 & Mar’10.

Top Agency Manager for highest numbers in the month of Jan’10

Recognised as the Topper of the Branch for the month of Jan’10 (4 lakhs & 58 Thousand)

RELIANCE LIFE INSURANCE CO. LTD., Salem, as Customer Care Executive Sep’07-May ‘09

NOTABLE ATTAINMENTS

Maintained Good Relationship with Clients & Handling the Queries

Was the Consistent Quality Performance award for 12 months in New Business Proposal Login

Successfully Handled Advisor Licensing process (From the form Scrutinizing to deliver the license) for Agency and CDA channel for the entire regional (Salem 1 & 2, Gugai, Namakkal, Omalur & Karur)

Ensure Monthly 100% Quality Score for Advisor Recruiting Process Oct’07 – May’09

Got “Good” Rating in Branch Internal Audit (Every Semi-Annual).

Pro actively sold new products to the walk in client.

ICICI PRUDENTIAL LIFE INSURANCE Co. Ltd., Trichy, as Central Processing Asst., Oct’05-Sep’06

NOTABLE ATTAINMENTS

Scrutinizing Underwriting & receipting of new business proposal forms & deliver the proposal –policy cycle.

Holding a Non-Medical Limit of Rs. 5 Lakhs

MIS management to supplement the sales.

Responsible to reach the monthly 100% sigma quality score for scrutinizing

ACADEMIC CREDENTIALS

M.B.A (Finance & Operations) in 2007

From Tamilnadu open University

Bachelor of Business Administration in 2003

From Bharathidasan University, Trichy

Diploma in Co-operation in 2000

From Tamilnadu Co-Operative Union, Chennai

Computer Skills

MS Word, Excel, PowerPoint, Project, & Outlook power user

Lotus Notes e-mail and database facilitator

Life Asia software

PERSONAL DOSSIER

Date of Birth : 15th July 1982

Father’s Name : Jakairia .A H

Linguistic Abilities : English and Tamil

Marital Status : Single

Address : No: 752, 8th Cross, Vasan Nagar, Rettaivaikkal, Trichy - 600 024

I here by declare that all the above-furnished information is true to the best of my knowledge.

Regards,

JESIMA BEGUM J

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