La’Shanda Collins
IV Certified Pharmacy Technician
Balch Springs, TX 75180
**********@*****.***
Objective:
To obtain a position as a pharmacy technician where I can utilize my ability to prepare intravenous medication, process prescription requests, and other essential function as a pharmacy technician to meet the needs of the patient and your pharmacy.
Work History:
December 2008-present: Medpro Staffing
WellPoint NextRx, Plano, TX
Diane Huffman (Staffing Recruiter)
40 Hours Weekly
Certified Pharmacy Technician (Prior Authorization Representative)
Responsibilities: process prior authorization rejections from pharmacies verbally and via fax, interact with doctor offices and pharmacies, customer service, Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist
March 2008-December 2008: DaVita RX Coppell, TX
Leah Hodge (Insurance Coordinator Supervisor)
40 Hours Weekly
Certified Pharmacy Technician (Insurance Coordinator)
Responsibilities: Contact insurance companies as required to obtain and enter accurate benefit information, which positively impacts the adjudication process and minimize rejections, Research and resolve prescription adjudication rejections, ensuring patients receive their medications within a timely manner based on company standards, Prioritize orders in rejection queues, Assign rejected orders among other teammates to ensure customer satisfaction
September 2007- March 2008: Medix Staffing
CVS/Caremark, Irving, TX
Danielle (Staffing Recruiter
40 Hours Weekly
Certified Pharmacy Technician (Prior Authorization Representative)
Responsibilities: Take inbound calls from members, providers, pharmacies etc, Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacies, Perform clinical call center duties that included answering phones, faxing, copying and accessing information from various applications, Document accurate account of all activities about for recordkeeping purpose, Follow up with participants and physicians if needed
January 2005-September 2007: Walgreen’s Pharmacy, Deer Park, TX
Nada Helaire (Pharmacy Manager)
40 Hours Weekly
Lead Certified Pharmacy Technician
Responsibilities: Maintain and update patient’s demographics, interpret and enter prescription into correct patient profile, prepare and dispense medication, cash handling, customer service, order inventory
Job Related Skills and Qualifications:
Ability to deal with diverse customers in a friendly and confident manner, Excellent communication skills, Attention to detail, Ownership and result driven, Ability to maintain confidentiality, prioritize, organize time and workload, customer focus
Education:
San Jacinto College Houston, TX
Maintained a 3.58 GPA
ACPE Certification
Current Registrations:
Texas State Board of Pharmacy (TSBP)
Pharmacy Technician Certification Board (PTCB)