Customer Service High School

Sourivong Nanthavong

**** ***** ****, ******* **, 77054__832-865-3211 (h)_832-419-2554(c) **********@*****.***

Objective To obtain an entry level position that will allow me to utilize my skills for advancement and professional growth.

Experience QC Inspector, Machinist Helper, Receiving

July 2011- Present Alloy & Stainless Fasteners

Inspect machined parts per customer’s blueprint.

Inspect incoming material per grade, size and tolerances to meet requirements per IFI specs.

Use calipers and other measuring tools to determine each item are within specifications per blueprint or general specifications.

Type reports of measurements on Excel for each item.

Functional Board Tester

April 2009- Sept. 2010 Foxxconn, Houston,Tx

Troubleshoot and test servers for Hewlett Packard.

Work with engineers to report problems and search for solutions.

Pack-out, package final product for shipping.

Saw Operator, Machinist Helper

Aug. 2008- Jan. 2009 Houston Precision Process, Houston, Tx.

Allocate material using pi tape and measuring tape for specification.

Measure and set up materials in specific lengths according to allocation.

Program band saw to cut material and load finished product on pallet.

Stamp serial numbers and help machinist palletize finished product.

Customer Service Technician

Nov.2007- July 2008 Comcast, Houston, Tx

Troubleshoot video, internet and phone

Install new equipment and replace equipment in customer’s home.

Introduce new and innovated products to customers.

Inventory, keep records of equipment for monthly audits

Assembly

Aug. 2005- Feb.2007 Hewlett Packard

Quality Control

Assemble servers using on-line methods.

Install and program hard drives into chassis.

Inventory

Data Entry Clerk

July 2004- Sept. 2005 Jack Henry & Associates

Input oncoming data into software using ten key strokes.

Encode checks

Input account numbers into software using ten key strokes.

Counter Sales, Shipping & Receiving, Order filler

Sept. 2001- Aug. 2004 The Nut Place

Help customers find proper fittings or fasteners.

Data Entry, input part numbers and customer information for work orders.

Inventory

Forklift, load incoming and outgoing products.

Check incoming materials and input part numbers in inventory.

Prepare orders for customer pickup and UPS delivery.

Education Jersey Village High School, Lone Star College

Graduate of class 2001 from Jersey Village High School

Returning student of Houston Community College

Interests Music, War Movies and Bowling

References References are available on request.

Contact this candidate