Project Pvt Ltd

Vaishnavi K Email:***********@*****.***

Mobile:469-***-**** 3 yrs 8 months Exp in Financial Backend

Ford Business Service Center Pvt Ltd (India)

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Professional Summary

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Worked as consultant in financial back end process on various financial streams. Involved as financial consultant on various financial areas for FORD. Handled Credit rating, delinquencies, Ledger update, Late Fee charges Calculation and Loan pricing and Loan funding based Credit rating for Customer’s account. Also worked in account management for accounts with post repossession.

Skills Profile

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Quality Projects

Kaizen Projects Completed a kaizen project in Paid in Error Process by changing the procedure having consulted with the project managers which gave 50% of continuous improvements in the process.

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Yellow Belt Project Have completed Yellow Belt project in reducing the system prompting errors.

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Process Improvements Have completed various process improvements dealing with excel spread sheet

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Key skills Having good Keyboard skills.

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Functional

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Management and Leadership Skills Worked as a Subject Matter Expert for 3 - 4 projects. Handled a team size of maximum 6 members in the absence of team lead and executed the project successfully with expected standards.

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Training & Development Worked as Mentor to train 40 fresh associates on various on Financial procedure and process. Attended various training on management skills, KAIZEN implementation, and Yellow Belt project etc.

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Professional Experience & Project Details

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• Ledger Maintenance: Involved in Ford Ledger maintenance and verification of Balance update of default and Write-Off customers.

• Parking Citation Team – Dealing with parking violation tickets of Ford Customers in Various countries.

• Repo and Lease Disbursement/End of Term Process – Involved as auditor and Chief consultant (Subject Matter Expert) with issuing pay orders to Repossession Agents.

• Material Credit and Reanalysis Transactions – Involved in Coordination of Buyer and Co-buyer records of Ford Customers and refunding the payment made in error by customers or dealers of Ford.

• Workflow Rejects – Involved as Consultant in late charge waiver corrections processing for accounts and financial corrections.

• Automated Consumer Dispute Verification – Involved in Credit Rating and Delinquencies calculation for default Ford customer. Based on the calculation account subjected to collections and reported the same Credit bureau.________________________________________

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Training and Seminars

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(1) Gave process training for more than 15 members. Acting as SME for more than 3-4 processes

(2) Took part in exhibiting the best practice of the team in a departmental activity. (I-Praxis - - Process Excellence initiative)

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Education

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Course Institution Year of Pass-out Percentage

MBA – Finance Madras University of Distance Education Currently pursuing 2nd yr MBA and have scored 52% in First Year

B.COM General Meenakshi College for Women, Kodambakkam, Chennai April 2007 78%

X11 standard St.Johns Matric.Hr.Sec School, Chennai March 2004 86%

X standard Marthoma Matric Hr Sec School,Chennai. March 2002 79%

Post Graduate Diploma in Software Technology Computer Point – Kodambakkam April 2007

Professional Organizations

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Organization Work Experience Designation

Ford Business Service Center Pvt Ltd(India) 3 years and 8 Months Financial Consultant

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Personal Details

Marital Status Married

Passport Details H0958897

Hobbies Listening Music

Email id ***********@*****.***

Permanent Address 1220, Hidden Ridge, Apt#3084

Irving, TX 75038

Ph :469-***-****

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