Manager Sales
Resume:
MICHAEL GREEN
Mt. Pleasant, Iowa 52641
Phone: 816-***-****
E-Mail: *******************@*****.***
SALES/MARKETING SENIOR EXECUTIVE
A dynamic senior management sales professional with extensive expertise in management and consultative sales. Possesses a record of visible achievements in the areas of new/used car general management authority, leadership skills, excellent work ethic, good CSI and sales personnel retention. Able to demonstrate organizational value in both strategic and tactical performance.
AREAS OF EXPERTISE
General Manager with turnaround capabilities
Strong Leadership Skills Dealership Event Planning. Scheduled all events for Sales, Service, Parts and Advertising
Product Development & Pricing, Advertising and Internet Services
Accomplished in the Areas of Customer Satisfaction Index (CSI) and Service Satisfaction Index (SSI) Conducted Leadership Training for Sales, Sales Managers, Service, Parts and Finance & Insurance (F&I) Departments
Personnel Management With Excellent Employee Retention
Proficient in ADP, Reynolds & Reynolds 10 Key, GM Leasing & Financing, Microsoft Access and Windows
Strategic Business Planning, Emerging Market Development Purchased All Units for Store Profitability Budget Development, Expense Control
.
CAREER HIGHLIGHTS
SHOTTENKIRK AUTO GROUP August 2008 - Present
Used Vehicle Director
Mt. Pleasant, Iowa
Responsible for all purchasing including online and auctions
Responsible for all remarketing of used vehicles through the Service Department
Handled all pricing and advertising of used vehicles
Maintained 90 day turn on used vehicles
#1 Used Vehicle Department in the chain for gross and turn
TIMS’S TOYATA * BUICK * PONTIAC * GMC * TOYOTA * HYUNDAI * ISUZU
General Manager July 2007 – August 2008
Mesa, Arizona
Responsible for management of the entire dealership, which includes training, advertising, hiring all personnel, making sure all vehicles are market ready. Oversees Finance & Insurance Managers, Producers, Internet Manager and purchasing vehicles for the market area.
Maintained sales leadership, client relationship management and financial institution relationship.
Maintained a $3,700 front and back average exceeding all other stores.
Positioned Tim’s in Mesa back to profitability.
Developed new market area through advertising.
Purchase and appraised all units for retail and wholesale distribution.
Maintained fundability of contracts through Contracts in Transit (CIT’s) in order to accelerate payments from financial institutions.
SATURN OF SANTA FE, NEW MEXICO
General Manager Consultant January 2006 – June 2007
Santa Fe, New Mexico
Hired to turnaround the company in order to sell at a profit.
Dealership was losing approximately $70,000 per month for three consistent years. Restored profitability within two months by changing personnel, eliminating excessive debt and increasing their sales, and profit by purchasing used units out of market area.
Increased store Customer Satisfaction Index (CSI) and Service Satisfaction Index (SSI) by 32%.
Worked closely with service and parts to help track and forecast projections for the month.
Handled all operations including advertising (local TV and other sources).
Appraised all trade units and handled all the reconditioning for better marketing and sellability.
Maintained fundability of contracts through Contracts in Transit (CIT’s) in order to accelerate payments from financial institutions.
Purchased all used vehicles from auto auctions from different market areas to have an advantage over local dealers to increase profit.
After maintaining profitability for four months company was able to sell dealership for 1.5 million blue sky.
TIMS’S TOYATA * BUICK * PONTIAC * GMC * TOYOTA * HYUNDAI * ISUZU
General Manager, Consultant March 2005 – December 2005
Mesa, Arizona
A ground floor opportunity to open up a brand new facility.
Assisted in complete ground-up renovation of old building from asphalt to lighting and signs.
Hired and trained all sales personal and F & I Department.
Initiated all start-up advertising from papers and added an Internet Department.
Appraised all trade units and handled all the reconditioning for better marketing and sellability.
Set up all sales events.
Maintained a $3,100 gross profit per unit sold…the highest gross average of all three stores.
STEVE JONES DODGE, JEEP, Chrysler Inc.,
(Steve Jones, Formerly from the Van Tuyl Group)
General Manager
Owensboro, Kentucky
January 2004 – February 2005
Took over failing dealership.
Started up complete dealership from selling4 units a month to selling 75 units per month within four months.
Hired and trained all sales and finance personnel.
Purchased all used vehicles at auctions for maximum profitability.
Ordered new units for stock through Dealer World.
Set up banks for financing including subprime lenders.
Took CSI to 98% and maintained.
VAN TUYL, INC.
Pre-Owned Truck Manager
Springfield, Missouri
January 2003 – December 2003
2004 - #1 GM Certified Dealer in the nation.
Highest gross front and back in the dealership for the year.
Only department to beat last year’s forecast from Van Tuyl.
Orchestrated all sales events.
Handled getting units ready and marketing for sales.
Named #1 manager of all Van Tuyl dealerships.
VAN TUYL, INC.
GSM/Used Vehicle Director
Kansas City, Missouri
April 2000 – December 2002
Tripled Pre-Owned sales by averaging 175 units a month.
Implemented training course for new recruits – speeding profitability.
Doubled sales and tripled profit in new departments within 90 days.
Purchased all units from auto auctions in and out of state.
Responsible for all front-end departments averaging 3 million dollars net per year.
RICHLAND MOTORS, INC.
Used Vehicle Manager
Kansas City, Missouri
March 1998 – May 2000
Completely changed inventory to suit clientele.
Switched from buy here pay here lot to regular and secondary finance lot.
Acquired banks for special financing on later model vehicles.
Doubled sales and profit.
Gained entirely new client base.
HEARTLAND CHEVROLET, INC.
(Formerly Freedom Chevrolet)
General Sales Manager
Liberty, Missouri
March 1997 – February 1998
Set up all departments: Pre-owned cars and trucks, Finance and Insurance and Aftermarket.
Hired and trained all managers and sales staff.
Purchased and reconditioned all units resulting in less than 60–day turn around time.
Took dealership with only $500,000 in inventory to $4.5 million, increased sales overnight, set up 80% trucks and 20% cars.
Averaged 150 vehicles a month above the 30 per month they were averaging.
VAN TUYL, INC.
New Truck Manager
Kansas City, Missouri
1994-1997
Highest gross front and back over the entire dealership.
Highest CSI at 98.2%.
25th in the nation in leasing (GMAC Smart Lease).
Trained sales and lease staff.
Increased department net by an additional $375,000 in first year.
Led self-improvement teams to do better and get ideas from employees to empower them more and buy into the process with their duties on how the team could be more efficient and improve company profits.
Promoted from New Chevrolet Car and Cadillac Manager to New Truck Manager
New Chevrolet Car & Cadillac Manager
Kansas City, Missouri
Number 1 in the city in Chevrolet.
First or Second in the zone in Cadillac every month.
Top 5 Percentile in the zone on CSI.
Handled advertisement on all new cars.
Honored as GMAC Smart Lease Expert.
Highest salesperson retention in dealership.
Managed all inventory control and fast turn on all Cadillac’s.
FREEDOM CHEVROLET
Partner/Vice President
Liberty, Missouri
1992-1994
Purchased a percentage of the company while in bankruptcy.
General Motors had all ready shut off the line.
Walked in with only 29 units on the ground of which 14 were demos and 3 were 2-year-old demos with over 25k miles.
Approved by General Motors and re-opened the line.
First year had an $865,000 swing from the year before which posted a $100,000 in profit.
Per General Motor’s at that time, this was the only dealership to come out of bankruptcy.
Posted another $125,000 profit the second year.
Sold the store, which is now Heartland Chevrolet.
VAN TUYL, INC.
Used Car Manager
Kansas City, Missouri
1986-1992
Leading No. 1 Sales Manager for the dealership in sales and profit.
Set records in gross and units three times.
Installed Tower System of controlled management, this system was born out of Larry Van Tuyl stores..”If you can track it, you can improve it.”
Purchased all units at auctions in and out-of-town.
Purchased rental cars, pinstriped, installed deck lids and changed overall look of basic models to increase sales tremendously.
Sold 800 more program cars than the rest of the city in addition to averaging $1,200 more per copy than any dealership in Kansas City.
Promoted from Used Truck Manager to Used Car Manager
Used Truck Manager
Kansas City, Missouri
Set six dealership records for units and gross.
Attained highest dollar per copy front and back continually.
Controlled all purchasing, reconditioning, marketing and bid our own bodywork.
Handled all advertising.
Trained and hired all salespeople.
Quadrupled sales that year.
Finance Manager
Kansas City, Missouri
Recognized as No. 1 Finance Manger in Kansas City among all Van Tuyl Finance Departments.
First month self-taught followed by an advance finance school three months later.
Awarded for highest percent financed, most warranties sold, and the highest percent of life and disability contracts during first months.
Recognized as the Regional Finance Department of the Year for setting several records, controlling prepays and maintaining good relationships with our banks.
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