Customer Service, Assistant Director, and Retail Experience

Danielle Howard

*** ***** ***** ****** ******, NJ 07107

Cell 973-***-****

**************@****.*******.***

OBJECTIVE: SEEKING A POSITION IN THE CUSTOMER SERVICE, OR RETAIL FIELD WHICH WILL ALLOW ME TO USE MY PAST WORK EXPERIENCE, EXCELLENT ORGANIZATIONAL SKILLS, AND WHERE MY EDUCATIONAL BACKGROUND WILL BE PUT TO BEST USE.

EDUCATION: CHEYNEY UNIVERSITY OF PENNSYLVANIA CHEYNEY, PA

BACHELORS OF ARTS: SOCIAL RELATIONS-SOCIAL RELATIONS

TRAINED PEER MEDIATOR STRATEGIC PLANNING MINDED TEAM BUILDING FLEXIBLE AND ABLE TO MANAGE TIME EFFECTIVELY EXCELLENT COMMUNICATIONS AND INTERPERSONAL SKILLS COMPUTER LITERATE MULTICULTURAL ENVIRONMENT EXPERIENCED MENTOR

WORK EXPERIENCE:

HOME DEPOT SALES ASSOCIATE 2011 CLAYMONT, DE

Assisting customers with their concerns or private home projects

Promote positive interaction with others and motivation

Display education values and support methods

Help maintain corporate structure guidelines

Complete daily assignments

(Qualities that’s used on a daily bases) being non-judgmental, having warmth, genuineness, discretion and other specifics.

KFC TEAM MEMBER 2011 Claymont, DE

Entailed of me preparing food by following the recipe

Being a supportive team member

Providing a customer friendly environment

Displaying discipline skills and being able to take orders

Observing and monitoring the environment to ensure daily provisions

Keeping records of individual assignments, including daily observations and information about activities, and meals served

CHEYNEY UNIVERSITY OF PENNSYLVANIA ASSISTANT DIRECTOR 2008-2011 Cheyney, PA

Assistant Director: Was responsible for student service and support, daily operations and quality of life in the residence hall communities. Specific areas of responsibility include completing daily tasks such as updating student databases, answering phones, and assisting others

TARGET RETAIL 2009 GLEN MILLS, PA

• Was responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

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