Engineer Site
Resume:
Staten Island, NY ***** Phone 347-***-****
E-mail *********@*******.***
Sean White
Objective To work as a Senior Field Engineer and utilize my technical and management skills for achieving high quality communication, customer satisfaction and developing the best performance of the organization. I would like to implement my innovative ideas, skills and creativity for accomplishing goal orientated projects.
Work experience Oct. 2005 – April 2011 Highwire Networks Eden Prairie, MN
Senior Systems Engineer
Responsible for the installation and maintenance of CS1000 and CallPilot
Installed, maintained and supported the following Nortel product lines: BMC 50, 200 & 400; Meridian Mail – options 11-81c, Norstar MICS/CICS; ACD/ACD2 for multiple government agencies nationwide.
Provided network data analysis for customer’s internal technology staff
Delivered technical training to office staff at over 300 customer locations nationwide.
May 2003 – Oct. 2005 Ajilon Communications Cherry Hill, NJ
Lead On-Site Engineer
Contracted to Verizon selective services as Lead On-Site Engineer at Lennox Hill and Manhattan Ear, Eye and Throat Hospitals
Responsible for daily monitoring and administration as well as maintaining and upgrading the Nortel PBX infrastructure – options 11c through option 81c
Installed, troubleshot and supported the Symposium environment
Nov. 1999 – Sept. 2002 Associated Telephone Design New York, NY
Senior Installation Engineer
Provided in-house technical support for all implementation engineers across all Nortel voice applications and platforms
Supervised and dispatched all installation teams
Sept. 1997 – Oct. 1999 GTE Customer Networks New York, NY
Senior Field Engineer
Supervised the Health and Hospitals Corporation team of voice technicians
Provided troubleshooting for over 25 NYC hospital facilities
Lead on site engineer at Bellvue Hospital which utilized a SL1-XT (6000+ ports)
References available upon request
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