Paralegal/Law Cerk
Resume:
John J. Ogden
Pittsburgh, PA **207
412-***-**** (mobile)
**********@*****.***
SUMMARY OF QUALIFICATIONS
Currently studying for J.D. in the evening program at the Duquesne University School of Law (http://law.duq.edu/). Holder of a paralegal certificate from the Paralegal Institute of the Duquesne University School of Leadership and Professional Advancement (http://www.sites.duq.edu/leadership/paralegal/index.shtml).
Experienced in the use of Microsoft (MS) Windows systems, including proficiency with the MS Office suite and with various proprietary software packages specific to certain industries.
Multilingual, conversant in English, Spanish, German, French, and Portuguese.
Able to efficiently acquire, assimilate, utilize and communicate diverse and complex.
Experienced at team management, creative problem solving, and customer relations.
PROFESSIONAL EXPERIENCE
COURT FILING CLERK
February 2008 – January 2009
Thorp, Reed, & Armstrong, Pittsburgh, PA
Filed and retrieved documents with and from various court systems in Pittsburgh, and hand-delivered time-sensitive correspondence. Acted as primary researcher using various electronic filing/docket systems such as PACER, including legal research relating to historical ownership of properties subject to litigation. Maintained and distributed supply of pre-printed court-issued forms, and procured specialized forms from other jurisdictions as needed. Arranged service of process and subpoenas through various Sheriffs’ Departments in Pennsylvania and neighboring states, and served witnesses directly in downtown Pittsburgh. Monitored the Pittsburgh Legal Journal and other regional legal periodicals for publication of attorneys’ names as counsel in recently filed suits. Maintained the list of suits on the current trial list. Issued reminders to attorneys involved in suits regarding deadlines for discovery, plaintiffs’ and defendants’ statements, and actual trial dates. Performed document review for ongoing litigations. Managed a corporate cost account, including maintenance of records related to that checking account, as well as petty cash.
CONTRACT PARALEGAL
May 2006 – September 2006; March 2007 – October 2007
Choice Counsel, Pittsburgh, PA
Temporary Contractor to Pittsburgh firms including: Obermayer, Rebmann, Maxwell & Hippel; U.S. Steel; Pietragallo, Bosich & Gordon; and Crown Castle LLC
Performed file management and document review. Manually identified documents spanning decades of litigation. Performed classification and indexing of documents. Created a searchable database to facilitate future document reference and research activities. Coordinated the disposal of duplicate and obsolete materials. Ordered and tracked receipt of medical, employment, and disability records relevant to multiple ongoing litigations. Prepared and presented work products at organizational meetings.
TEMPORARY LEGAL STAFF
November 2006 – January 2007
Legal Management Services, Pittsburgh, PA
Contractor to CBS Corporation Legal Department
Performed document management and review, as well as coding, in a CT Summation iBlaze-based system.
ADDITIONAL WORK EXPERIENCE
READER / TEST SCORER
April 2009 – May 2009
Data Recognition Corporation, PIttsburgh,PA
Performed review and evaluation of hand-written student responses to standardized exam questions according to the individually-established criteria of disparate school districts in multiple states. Evaluated responses from multiple school districts on a daily basis, including recognition and reporting of “crisis” responses to the various state education departments.
COPY CENTER SUPERVISOR
October 2005 – April 2006
Stiver’s Staffing, Pittsburgh, PA
Assigned to Allegheny General Hospital Copy Center
Supervised daily operations of a large hospital copy center, including hospital-wide support for all of the remotely located copiers. Ordered supplies, performed first-response copier maintenance and troubleshooting, oversaw copier use billing, and trained copy center staff including the new permanent-hire copy center supervisor.
CUSTOMER SERVICE AGENT
October 2004 – June 2005
Precision Response Corporation, West Mifflin, PA
Performed front-line customer service and tech support for PRC client DirecTV. Accepted payments from DirecTV clients via credit card or Telecheck. Confirmed installation dates and equipment orders. Performed activation of equipment. Acted as liaison between DirecTV clients and independently contracted installation personnel.
CANVASSER
July 2004 – August 2004
ACORN Community Action, Pittsburgh, PA
Performed voter registration of Pittsburgh/Allegheny County legal residents. Provided transportation for colleagues to outlying areas.
TAX PREPARER
January 2004 – April 2004
Jackson Hewitt Tax Service, Pittsburgh, PA
Managed local branch office with responsibility for opening, closing, ordering supplies, and conveying management directives from head office to staff. Prepared Federal and State income tax returns. Ensured that bank products were distributed accurately and on time.
TEMPORARY STAFF
September 2003 – December 2003
Venturi Staffing, Pittsburgh, PA
Performed shipment and quality management of off-site paper-to-electronic document processing for Venturi client Gateway Health Plan.
INDEPENDENT BUILDING CONTRACTOR
April 2003 – September 2003
Pittsburgh, PA
Managed small (2-3 person) crew on a home renovation and restoration project. Kept team focused on primary customer’s changing vision. Communicated project modifications in a manner which maintained staff morale. Responsible for pricing and purchasing of supplies, demolition, general carpentry and construction, replacement of plumbing and electrical wiring, and installation of new windows.
TAX PREPARER
January 2003 – April 2003
Jackson Hewitt Tax Service, Pittsburgh, PA
Tax preparation duties as listed above from January 2004 – April 2004; served in consecutive tax seasons.
FOREMAN
February 2002 – January 2003
Vintas Village, Pittsburgh, PA
Construction management and oversight duties as listed above from April 2003 – September 2003.
TEMPORARY STAFF
November 2000 – June 2001
Office Team, Pittsburgh, PA
Temporary work assignments to various clients including Lender’s Services, Inc.; Museum Store; and Fisher Scientific. Responsible for maintaining positive relationships with established and new customers (bilingual), filing orders, and front-line customer service support.
SUPPORT STAFF
December 1999 – March 2000
Dargate Auction Galleries, Pittsburgh, PA
Picked up consigned goods from remote locations and delivering them to Dargate’s warehouse facilities. Inventoried consignments for sale at auction. Arranged pre-auction displays. Identified specialty consignment items. Acted as general aide to auctioneers during sales by displaying goods as they were auctioned off, etc.
CLAIMS PROCESSOR
March 1999 – October 1999
Health America, Pittsburgh, PA
Performed manual entry of data from paper insurance claims into proprietary database and adjudication program. Reviewed and corrected claims entered by off-site subcontractor. Followed up with health-care providers, both in- and out-of-network, to ensure prompt and proper payment when complications arose in processing. Provided front-line customer service with billing disputes and benefits queries.
BILINGUAL CUSTOMER SERVICE AGENT
July 1998 – January 1999
International Masters Publishing, Pittsburgh, PA
Provided front-line customer service support, including support for approximately 80% of Spanish-speaking customers in the United States, Puerto Rico, and Chile. Filed orders and maintained positive relationships with new and established customers.
SECURITY CHIEF
July 1998 – June 2001
Oakland Beehive Lounge, Pittsburgh, PA
Coordinated five-man security team responsible for maintaining patron safety during live music / performance events. Maintained up-to-date guide of current formats for various state-issued identification cards, designed and implemented safety screening policy for admissions, and performed collection and accounting for door receipts.
EDUCATION
J.D.
In progress, graduation anticipated May 2011
Duquesne University School of Law, Pittsburgh, PA
Paralegal Certificate
December 2006
Paralegal Institute, Duquesne University School of Leadership and Professional Advancement, Pittsburgh, PA
B.A. in History/Archaeology, minor in Spanish
May 1991
West Virginia University, Morgantown, WV
ACADEMIC HONORS
Ditto Document Solutions Scholarship, 2006
WVU Presidential Scholar, 1987 – 1991
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