Resume

Sign in

Customer Service, Administrative Assistant, Information Technology

Location:
Gautier, MS, 39553
Salary:
12.00
Posted:
August 14, 2012

Contact this candidate

Resume:

CAROLYN A. COOK

Objective: To obtain a position that will allow me to use my employability and communication skills to become a successful employee.

SUMMARY OF QUALIFICATIONS

August 2005 - May 2007 VoTech Carson, MS

Business Computer Technology

Received certificate of completion, type 48 wpm, and learned how to operate computer programs such as Excel, Microsoft Word, Access, PowerPoint, etc…

(also qualify for CPR and First Aide)

WORK OF EXPERIENCE

January 2008 - December 2008 U.S. Air Force Dyess AFB, TX Grade:E3

Knowledge Operations Manager

I performed IM functions. Managed electronic and manual publications and forms development, design, control, storage, and dissemination. Acquired and distributed publications and forms using manual or electronic means. Provided guidance to ensure publications and forms meet prescribed style, format, and legal and statutory requirements. Implemented procedures for manual and electronic creation, control, coordination, dissemination, and disposal of administrative communications. Established and maintained offices of records

Responsible for managing a variety of mass communication and information management

Provided guidance to ensure publications and forms meet prescribed style, format, and legal statutory requirements. Provided customer service. Coordinated office records. Assisted in operation, restoration, and configuration of information systems. Operated computer programs such as Excel, Microsoft Word, Access, PowerPoint, etc…

Managed electronic data and form development

Operated information systems (stand alone and networked) to create, collect, use, access, disseminate, maintain, and dispose of information. Helped customer determine life cycle management of their information. Managed IM processes and activities. Was responsible for overall administration, management, and life cycle of information and control of information resources.

(Completed Basic Training at Lackland Air Force Base)

May 2010 - June 2010 MJCC Crystal Springs, MS

Office Assistant for the Wellness Center

Answered phones, received and delivered messages, filed and organized records, greeted and assisted students and staff members of MJCC

April 2010 - May 2010 Copiah Living Center Crystal Springs, MS

CNA

Responsible for taking Vital Signs

Responsible for feeding patients and turning patients

Assist patients with ADL’s

Monitored food and liquid input and output

June 12, 2010 - July 14, 2011 Extended Care Facility Prentiss, MS

CNA

Responsible for taking Vital Signs

Responsible for feeding patients and turning patients.

Assist patients with ADL’s

Monitored food and liquid input and output

Training:

Communication Workshop/Conflict Resolution/Customer Service/Basic Information Technology

EDUCATION

United States Air Force Keesler Air Force Base, MS Information Management Apprentice Course CCAF Credit: 13 Hours Graduated May 06, 2008 (Technical School)

December 2009 - July 2010 Mississippi Job Corps Center Crystal Springs, MS

Social and Employability Skills Training

Completed Preparation Phase for Job Corps

Completed Basic Information Technology skills

Certificate of Completion in Health Care Occupations for Nurse Aide

Rights of Individuals

Basic Human Needs

The Aging Process

Infection Control

Emergency Procedures

Admitting

Transferring and Discharging Patients

Moving and Positioning Patients

Procedures for Taking and Recording Vital Signs

August 2003 - May 2007 Bassfield High School Bassfield, MS

High School Diploma General Studies

REFERENCES

Professional

Ms Debra Hill 601-***-**** CNA Instructor

Mrs. Hope Ivory 601-***-**** CNA Instructor

Mr. William Boiling 601-***-**** Career Transition Services



Contact this candidate