Customer Service High School

SUMMARY

• Exceptional Interpersonal Customer Service skills with over 3 years in the retail industry

• Employee of the Week award recipient

• Strong analytical and problem solving skills

• Proven academic and computer skills

• Capability to get acquainted and familiarized with any professional environment

• Adaptability and ability to work under pressure.

• Excellent Time Management skills

• Team Player with ability to get along well with team members as well as work independently

LANGUAGE

• PASHTO

• FARSI

• Dari

• URDU

• INDI

• ENGLISH

COMPUTER SKILLS

Operating Systems: MS Windows 98, 2000, XP, 2007

Applications: MS Word, MS Power Point, Excel, Access

Additional:System installations and debugging; Terminal/Printer operations

EXPERIENCE

Rose Boutique Houston, TX

Sales person

Responsibilities: My job was to help every person who had entered the store. My first priority was make sure ever one left happy. If they were looking for anything I could help them find it.

• Deal with all kinds of people from every part of the world, old, young, nice, mean.

• Knew what kinds of products were available in the store and made sure we had enough.

• Not just kept the customers happy but the employers as well.

• Brought in heavy boxes of shipments. This contained heavy pieces of jewelry.

• Knowing the names of each item in different languages.

• Deal with angry customers in a way that they not just leave happy but also come back again.

Ihop Houston, Texas

Server

Responsibilities: to serve people there food and made sure they had a great time there with their families.

• Took orders and made sure each and every order was correct.

• If an order wasn’t correct apologized and made their correct order as soon as possible.

• Gave each one of my customers the maximum level of service I could give them

• Told our customers about the new things we were offering and the best deals for them.

• Worked with money gave people their correct change back..

Travis high school Richmond, TX

May 2008 - July 2008

Responsibilities:High School in fort bend county

• Tutored Algebra and Geometry students after and before school.

• Helped teachers with grading students’ tests and homework.

• Entered grades and data into the system as requested by the teacher.

• Worked in the principal’s office by assisting in answering parents/student phone calls.

• Assisted parents and students with activities such as homecoming, printing class schedules.

• Per request on the assistant principle, was given access and performed changes to student's schedule.

EDUCATION

Houston Community College (HCC) Expected Graduation : fall 2014

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