Customer Service Medical Assistant

Katrenia Ellison

***** *. *** ******* ******* S Apt 1015

Houston, TX 77099

281-***-*****281-***-****

*******@*****.***

Objective

Obtain a challenging position as a medical assistant that will allow me to utilize my acquired skills while providing

an opportunity for growth, development, and advancement.

PROFESSIONAL HIGHLIGHTS

05/10 – 06/11 Houston Optimum Care Houston, TX

Medical Assistant

• Supervise Medical Assistants in office.

• Responsible for all EKG’s, Venipuncture, Medical History.

• Responsible for all bookkeeping, vital signs, telephone and reception.

• Ensured that equipment housed was stored properly within compliance regulations.

• Schedule all patients, appointments.

• Responsible for maintaining and implementing policies and procedures within the office.

• Phlebotomy

10/08 – 04/09 Kohl’s Houston, TX

02/08 – 06/08 Houston Zoo Houston, TX

Cashier

• Customer Service.

• Provided detailed analysis of accounts receivable.

• Responsible for handling receiving and disbursing money.

• Processing sales at the cash register maintaining a high level of customer service.

• Coordinated with facility staff to ensure all concerns were addressed.

• Researched and submitted all documents for appeals.

• Using a customized computer.

• Responsible for restocking in all area’s in the store.

Clinical Skills: Administrative Skills:

Electrocardiogram Business Administration

Allergy Testing Letter Format

Serology / ABO Blood Group Reception / Patient Record

Injections Scheduling Appointments

Vital Signs / Anthropometric Insurance Billing / Coding

Peripheral Blood Smears (ICD – 9) CMS - 1500

Eye & Ear Irrigations Medical Records / Charting

HIPAA & OSHA trained CPR certified

Education:

• Texas School of Business 08/09 – 03/10

Medical Assistant Diploma (Certification pending)

SUMMARY

Overall scope of background reflects a high motivational level; Dedication to the employer's concern; strict attention to detail; and a desire to continually learn, advance and succeed to achieve both corporate and personal goals and objectives.

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