Administrative Assistant
Resume:
Aquia Brown-Welch
**** ** **** **** ****** Apt. *07
Ocala, Fl 34471
*****.**********@*****.***
Highlights
Goal Driven and Exceptional Customer Service
Excellent communication and listening skills
Resourcefully motivate individuals to make choices
Knowledgeable in Microsoft word, Microsoft Excel, and Microsoft PowerPoint
Accustomed to handling sensitive, confidential records
Ability to effectively multi-task
Professional Experience
Sprint 02/2009 to Present
Sales Consultant/ Sales Lead/Asst. Manager Ocala, FL
• Managed 8 retail sales consultants, prepared work schedules, assigned specific duties and achieved significant improvements in their productivity
• Planned and directed activities such as sales promotions, coordinating with other department heads as required
• Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Responded to written and telephone requests for plan changes, phone upgrades, and billing disputes
Dan the Bug Man 06/2008 to 02/2009
Secretary Ocala, FL
Oakhurst Apartments (Express Employment Professionals) 05/2008 to 06/2008
Office Clerk Ocala, FL
Cebert Wealth Financial Management Group 10/2007 to 03/2008
Administrative Assistant The Villages, FL
• Greeted visitors and callers, handled their inquiries, and directed them to the appropriate persons according to their needs
• Scheduled and confirmed appointments for clients, customers, and supervisors
• Prepared and processed more than 300 payment invoices each month
• Maintained and updated filing, inventory, mailing and database systems, manually and using a computer
• Coordinated the collection and preparation of operating reports
• Completed and mailed bills, contracts, policies, invoices and checks
• Completed work schedules, managed calendars and arranged appointments
• Opened, sorted and routed incoming mail, answered correspondence and prepared outgoing mail
McDonald's 05/2007 to 10/2007
Crew Member Ocala, FL
Education
Central Florida Community College Ocala, FL
In Progress
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