Rama Mohan B
Manager IT
E-mail: *************@*****.***
Overall 15 years of experience in the software industry spanning Analysis, Design, Development, Re-engineering, Testing and Implementation and support of business software applications. A self motivated high-energy person who enjoys challenging assignments and good at working on Multiple Projects.
Targeting the technology-oriented, top Organizations with challenging assignments at Managerial position - Top Management in IT –Head of IT / SAP Development Manager /SAP Technical Support Manager/ SAP Project Manager/ Delivery Manager / Manager IT/Transition Manager handling SAP Consulting/SAP Implemented/ IT Complies, utilizing skills in the software industry, executing ERP projects & programs in challenging business environments demanding high standards of quality and precision
Competent and dynamic IT- Manager / SAP Project Manager, qualified MIT, B.Sc (Computers), PMP, ITIL and LEAPS trained, offering a distinguished and insightful exposure of over 15 years of SAP experience across high-growth environments, of which over 11 years in SAP R/3 ABAP/4,BSP, BI-BO, PI/ XI, EP/Portal, BASIS, LSI,Readsoft, Winshuttle with crash modules FI-CO, HR, SCM,MM, SD,PP,PM,PS, SRM, 4 years in NON-SAP. Currently spearheading functions with NuaSoft Solution SDN BHD
As a Project Manager / IT-Manager / Delivery Manager handled the implementation of SAP ERP application. The Key responsibilities included
Experience/ Key Responsibilities as a Manager :
Recruitment Management Project Management Project Delivery Management Team Management
Support Management Change Management Incident Management Transition Management
HP-QC Testing Management SAP COE Internal Audit
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EXPERIENCE & PROFESSIONAL DEVELOPMENT
Name of the company Designation Client Years
NuaSoft Solutions SDN BHD SAP Sr. Technical Manager MediExpress Feb 2012 – Till Date
Vodafone India Manager IT Vodafone India May 2010 - Jan 2012
Wizard Innovation Technologies SDN BHD SAP ABAP/4 Project Manager TSH Malaysia
Advance Agro
April 2008 - Apr 2010
Decimal Point SDN BHD SAP BW/BI - BO Project Manager Bayer Co.
Ingress Corporation Feb 2006 - Mar 2008
Rotonics Sr. ABAP consultant B. Braun medical
Novartis Corporation Aug 2002 - Jan 2006
B3 Software Technologies Software engineer Zytx Inc (www.zytx.com, US),Vijay milk daiery Aug 1998 - Jul 2002
Technical Skills
ERP: SAP R/3 - ABAP/4, BSP,PI/XI, EP/Portal, BW/BI-BO, BASIS, LSI, Readsoft, Winshuttle, FI-CO, HR, MM, SD, PP,PS,PM SRM
SAP Tools: Workbench, Data Dictionary, Smart Forms/SAP script Report, ALE/IDOC, EDI, RFC, and LSMW.ABAP Workflow
Languages/Tools: ABAP/4, SQL, PL/SQL, Java, Visual Basic, C++, C, COBOL
GUI: SAP GUI, VB 5.0, VB 6.0 and D2K
Databases: Oracle 6.0/7.0/7.1/8.0, MS SQL Server 6.5, MS-Access
Web Technologies: dot Net, HTML, DHTML, ASP, ASP.net, Java Script, VB Script.
Application Packages: Crystal Reports, MS-Visual Studio (Visual Basic, Visual Interdev), Power Designer, Developer 2000, Rational Rose, MS-Office
Tools: Remedy, Project Office, MS –Office, MS-Projects
Executive Highlights__________________________________________________________________________________
- Recognized as an effective and single point of contact for all stakeholder related queries and problems & troubleshooting for their connectivity and permission problems.
- Proven track record of developing procedures, process, service standards and operational policies, planning & implementing effective control measures to achieve the desired goals.
- SAP COE Internal Audit - SAP COE Internal Audit for Support Operations- successfully carried out process setup, audit team build up and audit the documentation.
- Acknowledged for successfully handling the implementation of SAP ERP application as IT-Manager/ SAP Project Manager.
- Successfully Implemented: Multiple life cycle Implementation of SAP R/3, BI/BO
4 full life cycles SAP R/3 projects 2 Support Projects 3 Rollouts
Continue Production Support for project EVO Tiger in Vodafone India 2 full life cycle in VB and .Net Projects
SAP Experience as a Manager on ABAP / XI-PI / EP /BI-BO / Readsoft /LSI: Project Management Project Delivery Management Team Management Support Management Change Management Incident Management Transition Management Testing Management-HP-QC SAP COE Internal Audit
SAP ABAP Experience as a Sr. ABAP Consultant worked on various ABAP programs leading: ABAP/4 development - reports, interfaces, conversions, enhancements, forms, workflows and ALV,RFC and Idoc; technical specifications design; testing and technical support
SAP BW/BI-BO Experience as a Project Manager worked on various BW/BI BO projects.
Functional/ Industry Experience : Manufacturing Industry Telecom Industry Chemical Industry Oil industry
Career History________________________________________________________________________________________
NuaSoft Solution SDN BHD, Malaysia Feb 2012– Till Date
Client Name: MediExpress Designation: SAP Sr. Technical Manager Team size: 42
Key Responsibilities:
Team Management Project Delivery Management Change Management
Support Management Testing Management
Project Road Map- Project Initiating,Project Planning and Designing, Project Monitoring and controlling - cost,scope, milestones & deliverables, quality & timelines project exceptions handling, project closure
Demonstrated expertise in spanning Analysis, Design, Development, Re-engineering, testing and Implementation and support of business software applications. Contributes good experience in MSP, MS-Office with excellent PowerPoint presentation skills. Strong experience in working (Design, Code, Test) with custom extractors (using function modules)
Perfect and Support team manager having ability to lead cross-functional project teams and integrate their efforts to maximize operational efficiency. Superior communication and interpersonal skills with a high degree of flexibility, resourcefulness and commitment.
Managing customer issues, schedules and timelines with appropriate resource costs, focusing high-level implementations with technical and functional support of large-scale ERP business systems integration with software development and software implementation in client-facing roles. Excellent record maintaining customer satisfaction through the implementation, investigation, analysis, instruction and relationship building
Possessing valuable insights, keen analysis and team approach to implement best practices & processes used, adept at working in high pressure environments with strict deadlines and multiple deliverables
Vodafone India. May 2010 – Jan 2012
Project Name: EVO Tiger Client Name: Vodafone India Designation: IT Manager Team size: 32
Environment: SAP R/3 -ABAP/4, BSP,BI-BO, PI/XI, EP/Portal, Readsoft, Winshuttle, LIS, FI-CO, SCM, MM, SD, PS, SRM and HR
Vodafone world's leading mobile telecommunications company, Vodafone Program EVO is basically Vodafone Group’s business transformation program which implements CBM across Supply Chain, Finance and HR. Core Business Model (CBM) is a set of processes, data definitions and their associated applications
Project Tiger is supposed to be implemented in a way so that it is aligned to Vodafone’s Global Business transformation Program. The basic idea behind implementation of this project is one Common structure of Cost Center throughout the organizations, with flexibility to incorporate local requirements if necessary.
SAP ABAP,XI/PI,EP,LSI, Readsoft, Winshuttle and BI,BO across FI-CO, SCM,MM,SD,PM,SRM,HR and PS used to implement the CBM -project will consolidate and transform data from operational and transactional systems into useful information and will allow business units to access, analyze, and explore information.
Key Responsibilities:
Recruitment Management Project Delivery Management Support Management
Team Management Transition Management Testing Management-HP-QC
SAP COE Internal Audit we you message
Implementation responsibilities: list of projects - successfully implemented with Vodafone:
1. P-CAT project implementation
2. Company name change
3. Spend Analysis in testing phase
4. Project Swift,Tax Standardization Phase I,II,III – Automation and process standardization initiative for SSC (SR Automation, UAM Automation)
5. Duplicate invoices Project
6. HR- PD Status Report (Corporate and Circle level) successfully completed
7. SSC Process Scorecard Dashboard
8. HR Time Management Dashboard
9. Mobile Approval
10. DMR2 Project
11. Project Falcon – ReadSoft configuration
12. VISPL Company code implementation
13. Project VEIL roll out
14. Payroll interface
15. Spend analysis Interface
16. SAP – AD integration
17. ReadSoft Domain migration and ReadSoft Test Environment Setup
18. My World, FI – Vendor Interfaces
Responsible for Project Planning, Project Monitoring-cost,scope, milestones & deliverables, quality & Timelines, project exceptions handling, project closure.
Establishes smooth communication channels with customer and Updating the project status timely
Led a team to execute the project on time. Ensured smooth interaction with client to update the status of the project. Client interaction, Requirement gathering and analysis and Carry out workshops to gather TO BE requirement from stakeholders. Designing technical solution for projects.
Allotting technical task to technical consultant to develop the objects. Managing the day to day status of the project. Designed technical document for data migration from Non-SAP System to SAP System
Work distribution, problem solving, trouble shooting, and preparation of test cases. Code Review, Quality Testing.
Spearheaded efforts with a team of 32 members, ensured balancing of resources, Review the key performance indicators of team members. Daily Monitoring and Fixing of Data Extraction Activity (Process Chain)
Takes decisions on/approve trade off studies, technology changes, knowledge transfer and training and development of resources.
Project handover for post implementation support and maintenance.
Reviews the status of corrective and preventive actions implementation recruitment of resources
Define the team lead and team member goals, roles and responsibilities – KPI
Sets the quality objectives and improvements goals and accounts for the project quality assurance Coordination with multiple internal teams in achieving greater levels of performance of the project teams
Support Responsibilities:
Managed day to day production technical support and operation issues, incidents/ change request resolved within SLA-TAT. Assigned the incidents to respective consultants and ensure the incidents are resolved in turnaround time (TAT)
Ensured that Severity 1 and Severity 2 tickets should be resolved as early as possible and that the daily average open tickets are less than the daily closed tickets
Attending the daily call status with Incident Management team, weekly and monthly review meeting and meeting for the team leads.
Managing the project implementation and support, resource level mastics to continues production support for project EVO Tiger in Vodafone India
Managing the employee probation confirm and Anniversary reviews – Performance Dialog
Managing the team members trainings and career plan
Timely Delivery: ABAP, Workflow, Readsoft,XI,Portal and BI and BO transition successfully completed
Tiger In-sourcing – Recruitment drive was completed within targeted timelines Tiger Operations Stability and further improvements
SAP COE Internal Audit: SAP COE Internal Audit for Support Operations- successfully carried out process setup, audit team build up. Created the audit calendar, audit process, audit parameter and audit report.
Testing and Transition Responsibilities:
SAP best parties’ high quality standards are maintained with respect of documentation: Daily/week/monthly status report with presentation Testing status call review tracking the MOM.
Successfully carried out activates like defect management, closure, testing calls, reviews, testing gate closure related communication
Project Swift – Automation of the TAX Standardization project, SIT and UAT successfully coordinated, completed and helped in going live. In the process of coordinating between project and Basis delivery (CBM Sync) team. Also managing the up diction, understanding against the plan vs actual.
Projects- Tiger Demand Release 2, P-CAT, SMS, AD Integration, SP Nego, SRM workflow KT, Portal DMR2 KT, Mobile Approval, SR automation, Intec and ALM Testing Management and Transition successfully completed between Projects to BAU Support team.
Wizard Innovation Technology SDN BHD Feb 2006 - Apr 2010
Client Name: TSH Malaysia Designation: SAP ABAP/4 Project Manager Environment: SAP R/3 ECC 6.0, SAP ABAP/4, HR, MM, PM, PP, FICo Team size: 22
Sep 2009 - Apr 2010
Project Description:
TSH (Tang Soon Hoi) is the Malaysia leading Company TSH has been involved in Wood and oil palm plantations in Sabah, Malaysia since the late 1980s and expanded our plantation activities to West Sumatra and Kalimantan, Indonesia in 2003.
Key Responsibilities:
Recruitment Management Project Management Project Delivery Management
Team Management Change Management
Project Management processes & relevant technical areas, Risk Management, Issue Management, Change Management and Project Tracking and Control Processes. PM methodology and deliverables, Project Cost Control & Quality Management, Project Estimation and Planning.
Managing customer issues, schedules and timelines with appropriate resource costs, focusing high-level implementations with technical and functional support of large-scale ERP business systems integration with software development and software implementation in client-facing roles. Excellent record maintaining customer satisfaction through the implementation, investigation, analysis, instruction and relationship building.
Deliver innovative business consulting, business process design, systems integration and application design.
Product identification & evaluation, finalization of implementation scope and carrying out AS IS study.
Carrying out workshops to gather TO BE requirement from key stakeholders, identification of key process changes to adapt best practices. Preparation of Process Blueprint in line with the Organizational objectives.
Evaluate System Blueprint against organizational objectives to identify Key GAP.
Guide the implementation team in realization phase. Evaluate & finalize the help manuals to support the staff at operational level. Design of key reports for the top management to assist the decision making process.
Worked on Business blue print, data modeling using DB connect to retrieve data from Oracle and writing design and functional document.
Designing technical specification for functional PM & PP Module. Designing technical specification ZTables for PM and PP Modules. Carry out workshops to gather TO BE requirement from key stakeholders.
Allotting technical task to technical consultant to develop the objects.
Managing the day to day status of the objects and the team to finish the project in time. Interaction with client to update the status of the project.
Designed Project Configuration Document and designed technical document for data migration from Non-SAP System to SAP System.
SAP ABAP project will consolidate and transform data from operational and transactional systems into useful information and will allow business units to access analyze and explore information.
Apr 2008 - Aug 2009
Client Name: Advance Agro Designation: SAP ABAP/4 Project Manager Environment: SAP R/3 4.7, ABAP/4, SD, MM, FI, HR. Team Size: 10
Project Description:
Avance Agro, Under brand name ‘Double A’, ISO 14001, one of the largest Producer of printing and worthing papier in Thaïland. Its high-quality papier are distribue accros worldwide Market.
They have domestic and overseas branches all over the world, in Malaysia, Hong Kong, Singapore, Taiwan, Australia, Netherlands headquarter situated in the middle of downtown are in Bangkok.
Key Responsibilities:
Project Management Project Delivery Management Team Management Change Management
Managing day-to-day activities associated with production support such as team administration and technical support, change management, QC/ QA and reviews.
Managing team growth: Recruitment and induction of new members. On-site coordination and reporting, internal reporting. Project management activities such as scheduling, resource estimation and planning.
Preparing development/functional specifications for new functionality/ enhancements and configuration required
Testing and releasing new functionality to users, documentation and user training.
Important areas worked on: Scheduling agreements for component suppliers, Third party, direct ship, BOMs, problems associated with EDI/IDOCs.
Decimal Point SDN BHD Feb 2006 - Mar 2008
Client Name: Bayer Co. Designation: SAP Project Manager Environment: SAP R/3 4.7, SAP ABAP/4, SAP SD, MM, HR, FICo Team size: 12 Feb 2007 - Mar 2008
Project Description:
Bayer is a global enterprise with core competencies in the fields of health care, nutrition and high-tech materials. The company’s products and services are designed to benefit people and improve their quality of life. At the same time Bayer creates value through innovation, growth and high earning power
Key Responsibilities:
Project Management Project Delivery Management Team Management Change Management
Gap Analysis and collected end user requirement for MM,SD and HR Modules and developed of Business Blueprint, Configuration Document and Technical Specification.
Designing of Architecture of ABAP Development system with integration of SD, MM and HR. Managed Sales Master Data. Created Process chains for Master data loads and transactional data loads from flat files and SAP R/3.
Identified Roles and Authorization for various queries and created roles based authorization.
Feb 2006 - Jan 2007
Client Name : Ingress Corporation Designation: Project Manager Environment: SAP BW 3.5, CRM, SAP R/3 4.7 ABAP, SD, MM, FI and CO Team Size: 9
Project Description:
The Ingress has mastered the art of component manufacturing; perfecting the specialised in roll of forming, jointing, bending and stamping with state-of-the-art manufacturing technologies and world class standards. Domestic industry players, Proton and Perodua, have long acknowledged Ingress superiority, with their contemporaries in Thailand and Indonesia subsequently joining Ingress growing list of customers.
The emphasis in moulding human resources provides the impetus to power our engineering competencies. Our team is inspired to develop even the most complex designs into readily accepted products to meet the need of the global competition
Key Responsibilities:
Project Management Project Delivery Management Team Management Change Management
Involved in implementation and maintenance of SAP BW, SD and FI/CO modules. Responsible for gathering requirements, designing and developing technical specifications and coding the objects.
Extended knowledge transfer to the customer throughout the lifecycle advising the customer on module functionality and configuration, testing procedures. Configured Info Sources and master data and Info Objects to capture transactional data and master data from CRM.
Performed LO, Profitability (CO-PA) and Generic extractions throughout the project. Created transactional info cubes and ODS objects for financial planning in SEM-BPS. Involved in the BCS to consolidate financial data for statutory and management reports. Management Cockpit (MC) using industry related KPI’s to measure corporate performance.
Involved in performing monthly rolling forecasts and adjust sales plans to more realistic numbers based on the strategic initiatives under taken and changing market conditions.
Developed the balance scorecard that gives the bag picture of the business and helps in decision making and improving. Created update rules, transfer rules using routines in ABAP and used formula builder.
Analyzed BPS budget formulation with top down and bottom up planning.
Designed BPS planning environment with area. Level, package and fox functions. Developed and implemented info sources for BW and aggregation of BPS plan data. Created custom multi provider to support FIAR users.
Developed Business workflows, including customization of BPS work item analysis.
Implemented BPS scenarios for sales planning and profit planning.
Rotonics Technologies Pvt Ltd Aug 2002 - Jan 2006
Feb 2004 – Jan 2006
Client Name: B. Braun medical Designation: SAP ABAP Consultant Environment: SAP R/3 4.6C, ABAP/4, SD, MM, FICO Team Size: 6
Project Description:
A leading Pharmaceutical company which produces various drugs. This Project provides reports for four areas Acquisition, Inventory, warehousing, Finance and controlling, and fulfillment for business analysis.
Key Responsibilities:
Interacting with functional team and translating their requirements into technical- specifications
Analyzing the clients requirements
Designing and developing objects to incorporate the functionality required
Preparing technical Specifications and Unit test cases
Reviewing the technical development and documentation for standards.
Carrying out Code Reviews and Unit Testing
Support for MM and FI
Develop new programs as requested in the CRs
BUG Fix in the existing programs based on tickets raised
Monitor Ticket queue
Analysis of tickets and providing solution to the user
Handling tickets on day-to-day basis and finding the solutions.
On call support to users and handling of user queries.
Analyze the errors, research for the cause of errors, provide correct solutions
Have worked on around 56CRs and almost 100 tickets till date
Aug 2002 - Jan 2004
Client Name: Novartis Corporation Designation: SAP Tech Consultant Environment: SAP R/3 4.7, ABAP/4, SD, MM and FI-Co Team Size: 5
Project Description:
Pharmaceutical company which produces various drugs. This Project provides reports for four areas Acquisition, Inventory, warehousing, Finance and controlling, and fulfillment for business analysis.
Novartis is the company with leading positions in four key areas:
Vendor Master Updating using interface programs and BDCs.
Uploaded standard text for the various transactions.
Designing interfaces to upload data in and out of the SAP systems with the external legacy systems.
Developed various reports as per customer specific requirement.
Designed various BDC programs for updation and change of various data in venor master transactions.
Developed a report consisting of Smartform printing and BDC together for withholding tax for the customer specified.
Worked on various BADIs for the enhancement of functionality of standard transactions.
Was an onsite co-ordinator for the off shore team.
Creating and maintaining the development related documents like Technical Specification, Unit test Input documents, Logs etc. as per the company standards.
Non SAP-ERP Projects
B3 Software Technologies Aug 1998 - Jul 2002
Key Responsibilities:
Actively involved in designing, developing and implementing graphic user interfaces for application dealing with electronic commerce using object – oriented programming languages included Java and JBBC. Working on the full life cycle; Host through to maintenance and support of web sites. Design 3-tier client/server program using TCP/IP
Test and Debug Software Applications.
Development of software and maintenance of in-house systems, including design and technical specification.
Perform template writing, testing, designing, documentation and installation for online process and maintain software for web based services.
Track and monitor the development of modern technologies and apply new trends in designing and programming.
Implement “Search engine Optimization” techniques. Maintain and Search indexes.
Ensure the personal details on the intranet are up to date. Analyze traffic statistics and report weekly and monthly cycles. Develop tools to enable back office systems. Create technical Methodologies for software development.
Major Projects: Med Box (MT related project US client) Kurnool Vijaya Milk Diary Project India, AP Project.
Project Name: Med X Box Application Client Name: Zytx Inc (www.zytx.com, US) Designation: Software Engineer Environment: MS.Net 2005, VB.NET, VistaDB, Windows XP
Project Description:
The main objective Med X Box Application Med X Box Application Provider (Doctor) Purpose and His Work Is easily to using these applications. Different components are used in Med X application. This Components Developing VB.net in MS.Net 2005, these are the different type Modules involving in the application.
Download Manager, Work Allocation Manager, Transcription Manager, Upload Manager, Secure Share Manager, Referral Manager-Charts Manager, Transcript Manager, Dictation Manager, and External Document Manager Schedule Manager.
These Modules are Involving in all DRUM (Med X Box application) Modules:
DRUM Module (Dictation Record Upload Module): Provider (Doctor) will be able to securely transfer audio files from their computer to our secured FTP server. Provider will be notified transfer completion and the transfer status. And file information will be updated in the database, if the Transfer was not complete, an Error message would be updated in the database. For the provider and Error log will be automatically emailed to our support provided the internet Access is woking if Internet access is not Working, error log will be forwarded to Auto fax for automatic faxing to our support.
Project Name: Milk Dairy Client Name: Vijaya Milk Dairy Designation: Software Engineer Environment: VB.Net, XML, SQL Server 2000
Project Description:
Milk, By-Products, Sales Production, and Inventory: deals with supply of different milk sachet types (namely TM, DTM, WM, SM and TM200ml) for booths, some credit institutions, hotels and other towns.
Payment sheets for these except for credit institutions will be generated on next day. Payment sheet for institutions will be generated monthly. We are also maintaining monthly advanced prepaid cards to booth agents in City only. At the end of every month, we are generating commission sheet for each and every booth agent in City and some selected other town’s agents. In this module, we are generating different reports like truck sheet, abstract, daily cash book, credit milk abstract, day wise repot of total quantity of milk supplied to booths and other towns, commission report etc.,
By-Products module deals with different by-products like buttermilk, dood peda, butter, and ghee etc, Here also, for one by-product, dairy is supplying at different costs to different dairy parlors. Issues of by-products take place for dairy parlors and public. Reports in this module are like daily issue report of different parlors and month wise report for selected by-product.
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EDUCATION CREDENTIALS
Level/ Qualification Institute /Board Year of passing %- Percentage
SSC Board of secondary education - Andhra Pradesh 1991 58%
HSC-12th std- Board of Intermediate education -Andhra Pradesh 1994 67%
B.Sc -Computers Sri Krishnadevaraya University 1997 65%
MIT Manipal university 2004 68%
Technical Certifications:
Diploma in Computers Studies Academic Record, MICROPORT Computer Resource Center, 1995
DISM (Diploma in Information and System Management), APTECH Computer Education, 1996
CIC (Certificate in Computing), IGNOU, 1999.
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PROFESSIONAL AFFLIATIONS: Member of Project Management Institute, USA
PROFESSIONAL Trainings & Seminars Attended: Trained in PMI-Project Management
Trained in ITIL
Trained in LEAPS
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OTHER PARTICULARS: DOB: 01st of Jun 1976 Passport Details: Valid till Nov 2016 References: Available on request