Adoption Counselor

HEATHER C. BLOME

** ***** ***** ***** ***. * Lake St. Louis MO 63367

Celular 636-***-**** Email: **********@*****.***

PROFESSIONAL OBJECTIVES:

Achievement-oriented individual with demonstrated accomplishments with a focus on results. Proficient in written and oral communication, human resource management, international management, retail management, and superior customer service. Leadership demonstrated in areas of integrity, ambition, and persistent drive to continuously seek diverse and unique opportunities that improve and enhance existing operation while growing the bottom line.

PROFESSIONAL WORK SUMMARY:

HUMANE SOCIETY OF MISSOURI Chesterfield, Missouri

Adoption Counselor/Animal Care Technician December 2008- Present

• Administer vaccinations, draw blood, and restrain animals to process for adoption.

• Provide excellent customer service to future adopters’ in a fast pace work environment.

• Sterilize cages/dens to decrease sickness and maintain a clean setting for animals.

ENTERPRISE RENT-A-CAR St. Charles, Missouri

Management Trainee May 2008-November 2008

• Consistently exceeded sales quotas: recognized within company top 5% performers.

• Demonstrated excellent customer service while increasing business profits.

• New business development experience, while strengthening existing relationships.

WALGREENS St. Charles, Missouri

Assistant Manager January 2008- May 2008

• Managed a team over thirty to increase sales and productivity.

• Trained employees at cash register operations, customer service, and codes of conduct.

• Supervised all money transactions, confidential store reports, and employee information.

TAN DESTINY St. Charles, Missouri

Sales Associate September 2006-November 2007

• Increased sales 20% in one year.

• Acknowledged for excellence in work quality and timeliness.

• Generated new and upcoming promotional sales.

TARGET St. Charles, Missouri

Team Leader April 2006-September 2006

• Consistently met and exceeded all objectives and goals set.

• Provided with additional training to offset workflow requirements.

• Hired as Photo Lab Specialist; promoted within two months to Team Leader.

EDUCATION:

Bachelors of Art degree in Human Resource Management & International Business May of 2008

Lindenwood University, St. Charles, Missouri

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